Ratings based on 50 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
You don’t want to stay here unless you have kids
Posted 27 Jun 2024 on HotelsThere is nothing says it’s a family hotel
We had a issue and want to talk to the hotel manager, she made it so hard, the front desk called her 3 times, we thought she was home turning out she was just next door in the office. The toilet cover has stains and the bathroom door has yellow spots.
Foods are salty, don’t bother booking HB, not worth it.
Comment from Hotel Management
28 Jun 2024 by Ivica Godinić, Hotel Management
Dear HuiHui,Thank you for sharing your feedback with us. We sincerely apologize for the discrepancies you experienced during your stay. Rest assured that your concerns regarding the room cleanliness, and service will be addressed with the utmost importance. We regret to learn about your disappointment with the Half board options. We always strive to improve or food offer and I am sad to hear that wasn't to your liking. Please know that we will take your comments into consideration for future improvements. Despite this, we hope that you were able to enjoy some aspects of your stay. We appreciate your valuable feedback as it helps us to enhance the overall guest experience. Please, aloow me to take this opportunity to clarify a misunderstanding. All modifications regarding the reservation is done through Front Desk Manager. The Front Desk tried to contact her first, but as she was away, thay then came to the hotel Manager, who rushed to meet you immediately. I am sorry that the misunderstanding left a bitter taste, but i hope the impressions have changed once you checked in to our other hotel on the IslandWarm regards, Valamar Padova HotelIvica GodinicGeneral Manager
by A verified traveler
Posted 26 Sep 2022
This hotel has all the facilities. The reception is very slow to update its booking system to long time to check in 30 minutes to check out as the hotel could not see that we had paid. . The hotel has amazing facilities . And very relaxing. The volume of people in the restaurant makes difficult for 4 star food . The hotel may well benefit from a fine dining experience.
by A verified traveler
Ok
Posted 25 Sep 2022 on HotelsIt was ok but I expected a lot more, food was average, just seem to charge for everything though, facilities such as swimming, sauna and gym was good. Hotel overall was ok nothing special.
by A verified traveler from Kamnik
Posted 1 Nov 2019
The food was really, really good. The staff is friendly and rooms are quiet.
by A verified traveler
Posted 27 Oct 2019
We Meant to stay at another hotel but due to 'technical difficulties' we were moved here and we ere so glad we were. The hotel is right on the harbour. It takes about 10 minutes to walk into Rab City itself. The facilities at the hotel are great, staff are very attentive and do a wonderful job. The food buffets for breakfast and dinner are amazing there was so much choice and something for everyone even the fussiest eater. we had two comments though. the drinks in the bar are very expensive compared to a local bar next door to the hotel. we paid 32 Kuna for a beer and a g & T in the little bar next door but the same was 92 Kuna in the hotel . I'm sure they have to make a profit but if they reduced their bar prices guests would spend more time in the hotel. If you have mobility difficulties or are of short stature you may find it tricky getting out of the shower. The shower is over the bath and the bath is a lovely deep bath ideal if you want to soak but not so ideal if you have a shower and then try to step out of the bath, I am 5feet 8inches tall and struggled to step out of the bath. However I would certainly recommend this hotel
by A verified traveler
Posted 16 Sep 2019
by A verified traveler
Worst hotel ever-I've travelled all over the globe
Posted 19 Aug 2019 on HotelsHorrible stay overall. Gabi at reception gave us an extremely small room and insisted it's a "triple room", I was forced on a very small child-sized bed even though two doubles as a minimum were advertised. I was lied to! Gabi was very rude as well. She told me to come back to reception to complete the checkin after one hour as she was busy checking others in. Gabi asked for full payment even though the hotel stay was already prepaid. She denied knowledge of the prepayment. She asked for payment again in full at checkout, I had to remind her that she already managed to find the prepaid booking the before. The waiter at the breakfast said we are not entitled to breakfast as we don't have a paid for reservation. It was so embarrassing in front of all the other guest. Another waiter came and asked for payment too!! I had to go to reception to clear this! The hotel charges for drinks at the "free breakfast and dinners" so it's not really free. Please listen to my advice and DO NOT STAY here. All staff were rude too. The sauna took our payment and later told us it's only going to be open for an hour but they haven't turned on the heating yet, which will take about 20 min. Trashy and loud music was played around 10 pm under the title "dance show". You are better off in an airbnb.
by A verified traveler
Great stay but go out for dinner
Posted 8 Oct 2018 on HotelsVery nice resort in a wonderful town. We were disappointed by the “half board” option, however, as the restaurant is all buffet, even for dinner. We would stay again but only include breakfast at the hotel.
Recommended
for Everyoneby A verified traveler from Bristol, UK
Very good quality hotel.
Posted 13 Aug 2017 on Ebookers
Pros: Location, and overall quality of the facilities and rooms.
Hotel was in superb location with water taxi to the old town. The restaurant were extremely good with wide variety of food. A special mention to 'Dragan' who was exceptionally good at his job!
by GAPJOONG from London
A resort hotel within Rab island off Croatia coast
Posted 13 Aug 2015 on HotelsI booked this hotel without knowing it is located in an island. I had to take a car ferry to go to the island. But the cost was reasonable and the frequency of the ferry was o.k. The hotel was located very next to a small port. The hotel receptionist gave me a sea view room and the sceanary from the room was excellent. You could also see the performance at night. The food served was delicious. Only down side is you have to pay for the wifi and it can be connected only in the lobby. The general conditions of the hotel was reasonable but the renovation would be nice. The hotel location could not be better, except the car park place is very limited.
