Ratings based on 59 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2024
Overall, this place has a lot of great qualities to it. It's a very clean, contemporary space with very inviting communal areas. I stayed in a private room and it was better than most hostels I've stayed at. The staff is very friendly and helpful in arranging day tours. I really appreciated the property's proximity to the metro station and La Ronda for food options. The biggest drawback to this place (and what would stop me from staying there again) is the bar area blasts music very loudly until 10:30 or so. This happened every night I stayed there. On one Saturday night, someone had rented out the venue to host a birthday party and the music didn't end until after midnight. I understand it's nice to have multiple uses/streams of income with the property, but I think there needs to be a better balance between an evening social space and a quiet living space for guests to stay.
Comment from Hotel Management
29 Jun 2024 by Viajero Quito, Hotel Management
Dear Stephen, thank you for your comment that helps us to improve, we are happy that you enjoyed your stay with us. We hope to see you again
by A verified traveler
Posted 26 Mar 2024
The building is beautiful and very well kept. Staff were great, shoutout to Grace, Nathalie, Adrian, Jonathan and Daniel. Would recommend to all.
Comment from Hotel Management
1 Apr 2024 by Viajero Quito, Hotel Management
Dear Lloyd, for us was a pleasure be part of your adventure in Ecuador, we hope see you soon!
by A verified traveler
Beautiful place; way too noisy
Posted 17 Feb 2024 on HotelsThe building is lovely; the location is not. Way too much street noise to be able to sleep. If you're interested in meeting kind & friendly staff & foreign travelers & staying in a beautiful historic building with a lovely courtyard at a very reasonable rate, this is the place for you. But if you need quiet to sleep, it is not.
Comment from Hotel Management
17 Feb 2024 by Viajero Quito, Hotel Management
Thank you for your feedback which helps us to improve our service and give our guests the best experience.
by A verified traveler from Winnipeg
Posted 5 Jan 2024
Huge studio room perfect for a family of 4. Common areas are clean with lots of options for activities. Location is perfect for wandering the historic district during the day with many restaurant options, including in the hostel, at night. Very comfortable beds and pillows. Being in an old building, the walls are pretty thin and the floors creak so if you are a light sleeper be sure to bring ear plugs
Comment from Hotel Management
15 Jan 2024 by Viajero Quito, Hotel Management
Dear Robin, it was a pleasure for us to be part of your adventure in Quito. Thank you for your feedback which helps us to improve our service and give our guests the best experience. We hope to see you again when you return to Quito.
by A verified traveler
Great stay!
Posted 29 Dec 2023 on HotelsBeautiful, huge hostel with its own on-site restaurant/bar. The food was superb. The rooms were large and very clean. Excellent location in the Historical District. Staff were very friendly and helpful. This place can definitely get loud so if you are looking for quiet it may not be the one for you.
Comment from Hotel Management
7 Jan 2024 by Viajero Quito, Hotel Management
Dear Olga, for us was a pleasure be part of your adventure in Quito. We appreciate your feedback which always helps us to improve and provide a better service to our guests. We hope to have you back at Viajero Quito Hostel.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by Viajero Quito, Hotel Management
Hola querida Wanda, me alegro de que nos dejes tu comentario, nos ayuda a mejorar. Estamos muy contentos de que hayas estado con nosotros. Te deseamos un feliz viaje siempre :)
by A verified traveler
Good value accommodation in great location
Posted 12 Oct 2023 on HotelsLovely place, great vibe hostel with loads to do and nice spaces to relax and play games and socialise. Room was very large and comfortable and clean. Staff were friendly. Could refill water with filtered water for free.
Our only small complaints were:
1) it says breakfast is included on hotels.com, but the hotel did not honour this and just said it wasn’t.
2) the room was quite cold with no heating option.
3) limited gluten free option for breakfast.
Comment from Hotel Management
22 Oct 2023 by Viajero Quito, Hotel Management
Dear Abigail, we are pleased that your stay with us was pleasant and that you were able to enjoy Quito. We appreciate your comments, which help us to permanently improve our service, and we hope to see you again on another occasion.
by A verified traveler
Fantastic Respite in Old Town Quito!
Posted 23 Sep 2023 on HotelsI LOVED my room and it was very reasonably priced. Great location, beautiful building (hardwoods, traditional style), helpful staff and free activities such as a walking tour and coffee tasting! They also have a garden to relax in with a small bar and restaurant. Bliss! I was sad too my be staying 2 nights!
Comment from Hotel Management
26 Sep 2023 by Viajero Quito, Hotel Management
Laura! we really enjoyed to assist you, and also we're glad that you liked to be here. Thanks for your comment, we hope you come back. Viajero Staff
by A verified traveler
Posted 13 May 2023
Although property is undergoing restoration it was comfortable and safe. Breakfast was great and available in downstairs cafe. Loved they had something on each evening eg coffee or chocolate tastings
Comment from Hotel Management
13 May 2023 by Viajero Recepción, Hotel Management
Hi Pamela,We wanted to thank you for taking the time to leave a comment and rating. We are glad that you enjoyed your stay with us as well as the activities that we offer and the kindness of our staff. We hope to see you in another time so you can have a great stay again! Viajero staff
by A verified traveler
Posted 1 Apr 2023
Comment from Hotel Management
21 Apr 2023 by Viajero Recepción, Hotel Management
Hola Laura,Gracias por tomarte el tiempo de dejarnos una calificación, estamos muy felices de que hayas disfrutado tu estadía en nuestro hostel. Esperamos poder verte en otra ocasión! Viajero staff
