Ratings based on 151 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jul 2024
TODO BIEN
Comment from Hotel Management
15 Jul 2024 by Carlos, Hotel Management
Muchas gracias por su comentario, que tenga buen día
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Carlos, Hotel Management
Muchas gracias por su amable comentario
by A verified traveler
Posted 14 May 2024
La habitación es justo lo que necesitaba sobre todo en comodidad y precio, aunque hace mucho frío. (puede ser porque soy de la costa), el desayuno es a la medida
Comment from Hotel Management
15 May 2024 by Carlos, Hotel Management
Muchas gracias por su amable comentario, si necesita más mantas o cobijas para el frio, en recepción le podemos entregar
by A verified traveler
Posted 18 Mar 2024
I liked the location of the property. Breakfast was also really good.
Comment from Hotel Management
20 Mar 2024 by Carlos, Hotel Management
thanks a lot for your review. Have a good day
by A verified traveler
Posted 22 Feb 2024
Excellent service.
Comment from Hotel Management
22 Feb 2024 by Carlos, Hotel Management
muchas gracias
by A verified traveler
Will return anytime
Posted 24 Jan 2024 on HotelsWell located in a quiet street. Good neighborhood and really friendly staff.
Comment from Hotel Management
22 Feb 2024 by Carlos, Hotel Management
muy gentil
by A verified traveler
Good experience.
Posted 12 Jan 2024 on HotelsAt first I didn’t know it was a hostel. Nice little private room in far back corner. I had very heavy luggage. My fault. Staff was the best. Old style. Excellent for the price.
Comment from Hotel Management
22 Feb 2024 by Carlos, Hotel Management
gracias, que tenga buen dia
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 17 Aug 2023
I found the area around the inn to feel unsafe but other than that amazing stay and amazing service
Comment from Hotel Management
17 Aug 2023 by Carlos, Hotel Management
muchas gracias por su gentil respuesta
by A verified traveler
Posted 11 May 2023
Traveller's Inn is a great deal and I will continue to enjoy their kind staff, good price, super breakfast and convenience to shopping, parks, and other attractions in Quito.
Unfortunately, on this trip I was accousted by two thieves on the street just 50 meters from the hotel. They used the "Wipe and Swipe" ruse, in which one thief sprays you with some disgusting liquid, and the other thief, whilst offering to clean you up with some towels they just happen to be carrying, tries to flee with your daypack. I knew this trick, and refused to remove my daypack. I hurriedly approached the hotel's gate, and the thieves ran away promptly.
This incident happened at 2 PM with many people on the street! This neighbourhood, El Colon, I guess must be declared "not safe" until further notice and this is going to hurt Traveller's Inn's bottom line. Most likely I will still stay there, but will be even more careful!
Comment from Hotel Management
24 May 2023 by Diego, Hotel Management
Dear Douglas,We really appreciate the time you took on writing the review, and we are really sorry about what happened on the street. Nevertheless our neighborhood is still very safe and what happened to you is an isolate incident. Anyway we are really sorry about that.
