Ratings based on 593 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rhinmebeck
Posted 12 Jan 2025
The hotel was really wonderful. The only poor part of our stay was that the shade in our room was sheer and the sun could bake you in your room while you’re in bed. Not a fun way to wake up every morning.
Comment from Hotel Management
13 Jan 2025 by Vicky, Hotel Management
Dear Mr. Heeney, thank you for sharing your comments about your stay. We apologize if you did not have a good sleep due to the sunlight. Our team is reviewing the dimming of the rooms so that we can take some measures in this regard. It was a pleasure to welcome you as our guest and we hope to see you again soon. Best regards.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
13 Jan 2025 by Vicky, Hotel Management
Dear Mr. Belton, we appreciate your rating to our hotel. Thanks for choosing us for your stay at Quito. Best regards.
by A verified traveler
Posted 13 Dec 2024
Such a nice hotel and excellent, friendly staff. The facilities (including mall and Spa and pool) were beyond expectations!
Comment from Hotel Management
17 Dec 2024 by Vicky, Hotel Management
Dear Mrs. Marett, we appreciate your comments about our hotel. It is a pleasure to know that you enjoyed your stay here. We look forward to see you soon again. Best regards.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
12 Dec 2024 by Vicky, Hotel Management
Estimado Sr. Pena, muchas gracias por calificar su estadía. Nos alegra saber que cumplimos con sus expectativas y que disfrutó de la experiencia en nuestro hotel. Esperamos que pueda visitarnos pronto nuevamente. Saludos.
by A verified traveler from port saint lucie
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Vicky, Hotel Management
Estimado Sr. Cordova, nos alegra saber que tuvo una buena experiencia en nuestro hotel. Fue un gusto recibirlo como nuestro huésped y esperamos que pueda visitarnos pronto nuevamente. Saludos.
by A verified traveler
Posted 11 Nov 2024
Excellent
Comment from Hotel Management
18 Nov 2024 by Vicky, Hotel Management
Dear Mr. Pena, it is a pleasure to know that you enjoyed your stay at our hotel. Thanks for choosing us! Best regards.
by A verified traveler
Posted 11 Nov 2024
Clean and good staff
Comment from Hotel Management
11 Nov 2024 by Vicky, Hotel Management
Dear Duane, we appreciate your comments. We were delighted to receive you here and we look forward to see you a next time. Best regards.
by A verified traveler
Posted 5 Nov 2024
Nice hotel
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Dear Mr. Bradshaw-Hughes, thanks for sending your comment. We look forward to see you soon again. Best regards.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Estimado Sr. Arroyo, agradecemos el envío de su puntuación a nuestro hotel. Fue un gusto recibirlo como nuestro huésped. Saludos.
by A verified traveler
Posted 3 Nov 2024
Only ste to improve is the Tepenyaki restaurant
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Dear Mr. Rivera, thanks for your comment. We would like to know more about your experience at our hotel and restaurant, we will be glad if you could help us with that so we can improve. Best regards.
