Ratings based on 578 Verified Reviews

4.5 out of 5
83% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from port saint lucie

Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Vicky, Hotel Management
Estimado Sr. Cordova, nos alegra saber que tuvo una buena experiencia en nuestro hotel. Fue un gusto recibirlo como nuestro huésped y esperamos que pueda visitarnos pronto nuevamente. Saludos.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Excellent
Comment from Hotel Management
18 Nov 2024 by Vicky, Hotel Management
Dear Mr. Pena, it is a pleasure to know that you enjoyed your stay at our hotel. Thanks for choosing us! Best regards.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Clean and good staff
Comment from Hotel Management
11 Nov 2024 by Vicky, Hotel Management
Dear Duane, we appreciate your comments. We were delighted to receive you here and we look forward to see you a next time. Best regards.
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Nice hotel
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Dear Mr. Bradshaw-Hughes, thanks for sending your comment. We look forward to see you soon again. Best regards.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Estimado Sr. Arroyo, agradecemos el envío de su puntuación a nuestro hotel. Fue un gusto recibirlo como nuestro huésped. Saludos.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Only ste to improve is the Tepenyaki restaurant
Comment from Hotel Management
8 Nov 2024 by Vicky, Hotel Management
Dear Mr. Rivera, thanks for your comment. We would like to know more about your experience at our hotel and restaurant, we will be glad if you could help us with that so we can improve. Best regards.
4 out of 5
by A verified traveler from SANTIAGO

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Vicky, Hotel Management
Estimado Sr. Gonzalez, es un gusto saludarlo nuevamente. Muchas gracias por calificar su experiencia en nuestro hotel. Para nosotros fue un gusto darle la bienvenida y esperamos poder servirle pronto nuevamente. Saludos.
5 out of 5
by A verified traveler

Posted 2 Oct 2024
The service has always been fantastic. This is my second trip and the last time I stayed 3 weeks. They have a new Japanese restaurant which has delicious food.
Comment from Hotel Management
3 Oct 2024 by Vicky, Hotel Management
Dear Mr. Cavolt, we appreciate your comments about our hotel. We were delighted to receive you here and we look forward to see you in a future. Best regards.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Trtb
Comment from Hotel Management
30 Sep 2024 by Vicky, Hotel Management
Estimado Sr. Sanz, muchas gracias por calificar su experiencia en nuestro hotel. Nos complace saber que cumplimos con sus expectativas. Saludos.
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Excellent
Comment from Hotel Management
18 Sep 2024 by Vicky, Hotel Management
Dear Mr. Quiroz, we appreciate your comments. Thanks for sharing your experience at our hotel. We were delighted to assist you. Best regards.