Ratings based on 35 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2023
Did not like the stairs. The room was very cute though
Comment from Hotel Management
16 Feb 2023 by Byron. Hotel Gran Quitumbe, Hotel Management
Dear Betty Thank you for your rating about the very satisfactory experience he has had at the Gran Quitumbe hotel. We are proud to review his opinion. We appreciate your trust both in our hotel and in our country. We are pleased to know that you enjoyed your stay with us, we are always working to improve and offer a high quality service. We hope to have you again in the near future.
by A verified traveler
Posted 27 Jan 2023
Easy to find coming or going to the Quitumbe bus terminal. Nice staff and simple amenities.
Comment from Hotel Management
28 Jan 2023 by Byron. Hotel Gran Quitumbe, Hotel Management
Dear DevinThank you for your rating about the very satisfactory experience he has had at the Gran Quitumbe hotel. We are proud to review his opinion. We appreciate your trust both in our hotel and in our country. We are pleased to know that you enjoyed your stay with us, we are always working to improve and offer a high quality service. We hope to have you again in the near future.
by A verified traveler
Posted 15 Dec 2020 on Hotels
Comment from Hotel Management
6 Jan 2021 by Byron,Hotel Gran Quitumbe, Hotel Management
Dear Claude Thank you for your rating on the satisfactory experience you have had at the Hotel Gran Quitumbe. We are proud to receive your opinion. We are pleased to know that you enjoyed your stay with us, we are always working to improve and offer a high quality service. We hope to have you again in the near future!
by A verified traveler from Quito, Ecuador
Posted 10 Oct 2018
Everything was ok just one recommendation to change the pillows, it’s to hard but I can recommend to my friends
Comment from Hotel Management
24 Aug 2020 by Byron, Hotel Gran Quitumbe, Hotel Management
Dear Luis
Thank you for your rating on the satisfactory experience you have had at the Hotel Gran Quitumbe. We are proud to receive your opinion. We are pleased to know that you enjoyed your stay with us, we are always working to improve and offer a high quality service.
We hope to have you again in the near future!
by A verified traveler from Colorado
Only if you need to stay close to the bus station
Posted 27 Aug 2017The hotel is very quaint. Rooms are very small, but clean. Very little hot water. We arrived very late (1 am) but there was staff available to carry our luggage up 3 flights of stairs (no elevator). Although staff spoke no English, we were finally able to communicate our needs. They were very kind and patient with us. The only reason we stayed here was because we had a very early bus to catch.
by A verified traveler
Posted 13 Dec 2016 on Hotels
Good ; very clean de room and others areas
Comment from Hotel Management
24 Aug 2020 by Byron, Hotel Gran Quitumbe, Hotel Management
Dear
Thank you for your rating on the satisfactory experience you have had at the Hotel Gran Quitumbe. We are proud to receive your opinion. We are pleased to know that you enjoyed your stay with us, we are always working to improve and offer a high-quality service.
We hope to have you again in the near future!
by A verified traveler from sd
Receptionist don't accept expedia reservation
Posted 4 Dec 2016Hotel staff didn't accept Expedia reservation which was shown through Mobile App and Email. Instead the receptionist was rude and demanded paper reservation. She made use of the untimely hour we checked in to charge us 150% of the base rate we booked through Expedia . Horrible hotel but stayed just because it is close to Quitumbe Terminal. Avoid if you can arrange other options.
by A verified traveler
Tiny room for not a tiny price
Posted 21 Oct 2016This was a last minute booking and though the staff were friendly and helpful the room was tiny and had windows opening on the communal staircase - you could hear every noise.
by Peter from United States
Don't Do It-Rip Off
Posted 1 Oct 2015 on HotelsThere was no hot water and we were told to keep it on for 5 minutes and it would get there. We waited 20 minutes and never had any, so we decided to wait until we were at the next hotel since we got in late. We asked for a wake up knock since we had a flight and they knocked 22 minutes after they were supposed to. Thank goodness my cel phone woke me up.I would never stay there again.
by george from west grove
Nice Hotel
Posted 7 Mar 2015 on HotelsVery nice hotel near the Quitumbe bus terminal. This is the reason I stay here to catch an early morning bus south. Staff very helpful. I requested an airport pick-up. They were there waiting for me. Nice vehicle. Have stayed here three other times and will no doubt be there again. One item of concern: I am sure I had left something of value in my room upon leaving. They said they did not find it. I will leave it at that.
