Ratings based on 62 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 29 Jul 2023
by A verified traveler
Posted 22 Apr 2023
Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights.
Taxi driver was awesome and found us a safe place to rest for the remainder of the morning until we could find accommodations.
by A verified traveler
Posted 5 Aug 2022 on Hotels
Comment from Hotel Management
6 Aug 2022 by Felipe Sánchez. , Hotel Management
A sido un placer servirles, esperamos que nos visiten nuevamente !
by A verified traveler
Posted 17 Jan 2021
Magical. Just magical.
Stop reading reviews and book immediately!
Comment from Hotel Management
18 Jan 2021 by Felipe Sanchez, Hotel Management
Thank you very much! It was a pleasure to services you
by A verified traveler
Posted 2 Dec 2020
The hacienda staff was very attentive throughout the stay.
Comment from Hotel Management
2 Dec 2020 by Felipe Sanchez, Hotel Management
Dear Guest,
Thank you for your comments.
by A verified traveler
Posted 4 Jan 2020 on Hotels
A beautiful and amazing stay at Magical Rumiloma
Comment from Hotel Management
12 Jan 2020 by Hacienda Rumiloma, Hotel Management
Dear Jacqueline,
It was our pleasure to have you and your family stay with us. We very much hope to have you guys back soon.
All the best,
Abigail Pozo
HACIENDA RUMILOMA
by A verified traveler
Posted 23 Dec 2019
Comment from Hotel Management
27 Dec 2019 by Hacienda Rumiloma, Hotel Management
Dear Guest,
Thank you so much for getting in touch with us. We are very happy you chose to stay with us during your visit to Ecuador. We hope we have the honor to have you back in our Hacienda.
All the best,
The Rumiloma Team
by A verified traveler
Posted 26 Jul 2019
Comment from Hotel Management
29 Jul 2019 by Hacienda Rumiloma, Hotel Management
Dear Guest,
Tank you for taking part of your time to give us a review. We hope we have the opportunity to welcome you in our Hacienda soon to give you the best experience.
Best regards,
- The Rumiloma Team
by A verified traveler
Rumiloma The Best!!!
Posted 3 Jul 2019 on HotelsThis was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.
Comment from Hotel Management
7 Jul 2019 by Hacienda Rumiloma, Hotel Management
Dear Elizabeth,
Thank you so much for taking part of your time to give us a review. We are very happy you and your family had the best experience during your time with us. We hope we have the honor to have you back in our Hacienda soon in the future.
All the best!
-The Rumiloma Team
