Ratings based on 93 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Pros: The property was really unique, it was beautifully decorated. The room was amazing with an incredible view of El Panecillo, the staff were very kind, and the breakfast was really good.
Cons: We were the only ones staying at the hotel for four nights, it was a little odd. Staff didn't have any local restaurant recs other than the very touristy options (handed us a promo flyer when we asked). The staff were not bilingual as it says in the hotel info, and this caused a lot of confusion particularly with our bill at the end. Lastly, this area is unsafe in the evening, can't walk around at night.
Comment from Hotel Management
29 Aug 2024 by Mario - Manager , Hotel Management
Dear Christine, thank you for your review and comments, we take them really seriously as they help us improve our services.
by A verified traveler
Posted 17 Mar 2024
Well maintenance and converted property. The only issues were the absence of room service and bathroom (could be a little clean/or modernized).
by A verified traveler
Posted 13 Jan 2024
What a wonderful hotel this is. Full of fabulous artefacts, and antiques. The room was spacious, very clean and just relaxing. The staff were always helpful. A great breakfast, great view from the room, and exactly the type of place I love to stay at.
by A verified traveler
Posted 29 Dec 2023 on Orbitz
We loved our stay at Casa San Marcos! The hotel is a gem, historical, and interesting as a building, spotless and clean with a lovely breakfast room. The service was wonderful. The hotel is very safe and secure and you can easily walk around the Old Town from here. At night, there are several restaurants within a block so you can go back and forth safely. We loved looking at the statue from our window. If good luck brings us back to Quito, we will stay here again.
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 18 Nov 2023
by A verified traveler
Posted 11 Jun 2023
Professional staff n service with a very clean an hygenic spacious room. Located in a safe an quite area. Close to all the historical sites n main square, a short walking distance. I highly recommend this hotel to any one who will go to visit Quito as I too will go back n create more memories of this wonderful city
Comment from Hotel Management
26 Jul 2023 by Lisset, Hotel Management
Thank you so much fo your review , it was a pleasure to serve you. We hope we will see you again on the future,Best wishes
by A verified traveler
Posted 29 May 2023
Absolutely stunning property filled to the brim with gorgeous curated antiques unlike any place I’ve stayed before, with a sense of interior design that surpasses many of the world’s best hotels. Add to that a wonderful staff and beautiful views. Just a five-minute walk from the square but so remarkably quiet setting. Truly an unparalleled experience!
Comment from Hotel Management
26 Jul 2023 by Lisset, Hotel Management
Thank you for your review on our property, every guest that comes here, we wish he feels at home, we feel quite happy that you had a good experience on our patrimonial city. We wish that in your travels you have a great experience.
by A verified traveler
Posted 8 Feb 2023
We loved the historic aspect of this boutique hotel, the art, the owner—who took time to unexpectedly walk around Old Town with us, the helpful staff and the nice breakfast. Cozy place, comfortable public areas. Beautiful antiques. Very welcoming.
by A verified traveler from Cranbury
Posted 2 Jan 2023
It was great experiece to stay in a boutique hotel with only 10 rooms whic was very well maintained. We stayed in Galeria Mirador room and loved the view of Panecelio. It had beautiful antique furniture and paintings, felt like we were transpoted to 300 yrs back in time. The owner was very courteous and took us on a tour of the history of this place. The service, David was great. The breakfast was home cooked and was awesome. Its located close to the city centre and very convienient. Our stay was an amazing experience.....
