Ratings based on 226 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sparks
Posted 17 Sep 2024
Es un hotel muy acojedor, se siente relajante Fanny y Valeria son muy cortez y estan lista para ayudarte en todo lo que necesites el Sr Javier el chofer fue super amable y los tours que nos dio nos encanto 😍
by A verified traveler
Posted 27 Aug 2024 on Hotels
Excellent service, friendly staff. Very clean. Breakfast was really good fresh and tasty.
by A verified traveler from New York
Posted 30 May 2024
The hotel was perfect.. staff was amazing and extremely helpful. Breakfast was very nice.. would highly recommend
by A verified traveler from Sacramento
Posted 15 Mar 2024
Casa Joaquin is a wonderful boutique hotel. It's so cute and clean. Breakfast was great. Francisco and Olga were fantastic and very helpful with arranging tours and drivers. I would definitely recommend this hotel.
Best,
Renée V.
Comment from Hotel Management
25 Mar 2024 by Francisco V, Hotel Management
Dear Renée V.,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Casa Joaquin and appreciated our cleanliness, breakfast offerings, and assistance with tours and transportation. Your recommendation means a lot to us, and we hope to welcome you back soon for another wonderful experience!Best regards,
by A verified traveler
Posted 26 Feb 2024
Franciso the owner of the hotel is fantastic!! he gave us excellent restaurants to dine at and was very helpful in arranging our taxi to the airport and even was there to greet us at 2 am when we arrived during curfew hours and also to say goodbye at 5 am when we departed. he also arranged for us to have breakfast early when we climbed Cotopaxi. the room was really nice and the hotel is a great location for walking to restaurants and shopping.. I totally recommend casa Joaquin boutique hotel, great place to stay in Quito!!
Comment from Hotel Management
4 Mar 2024 by Casa Joaquin Team, Hotel Management
Dear Christine,Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us. We aim to provide excellent service and ensure our guests have a memorable experience. We appreciate your feedback and hope to welcome you back in the future!
by A verified traveler
Posted 15 Feb 2024
Francisco was very helpful with every aspect of our stay. From organizing the shuttle from the airport to giving us daily tips on when and where to visit in Quito. The breakfast service was second to none. 5 stars from our visit.
Comment from Hotel Management
4 Mar 2024 by Casa Joaquin Team, Hotel Management
Dear AnThank you for your positive feedback! We're glad to hear that you had a great experience during your stay. Providing helpful service and valuable tips for exploring Quito is always our priority. We appreciate your kind words and hope to welcome you back again soon!
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Casa Joaquin Team, Hotel Management
Dear Barbara,Thank you so much for the rating! We're delighted to hear that your experience with us was excellent. We look forward to welcoming you back in the future. If you need anything else, feel free to reach out.Best regards,Francisco.
by A verified traveler
Posted 15 Jan 2024
Couldn’t be nicer in any respect. Our absolute favorite place to stay in Quito. Wonderful management, very comfortable and excellent breakfast. Look forward to returning soon.
Comment from Hotel Management
4 Mar 2024 by Casa Joaquin Team, Hotel Management
Dear Layne,Thank you so much for your wonderful review! We're delighted to hear that Casa Joaquin Boutique Hotel is your favorite place to stay in Quito. Providing excellent service, comfortable accommodations, and a delicious breakfast is what we strive for. We can't wait to welcome you back soon!
by A verified traveler
Posted 3 Jan 2024
We only stayed for one night but the customer service was fantastic. The room itself was spacious but cosy. Would recommend highly.
Comment from Hotel Management
3 Jan 2024 by Francisco V, Hotel Management
Dear Mark,Your recommendation means a lot to us, and we look forward to the opportunity of welcoming you back for a longer stay in the future.Warm regards,Francisco.
by A verified traveler
Posted 23 Oct 2023
Great historic hotel near all the shopping, restaurants, and bars. It was quiet on the street at night so i got a good sleep. Great staff service. I missed my breakfast time as i was still on Galapagos time and they brought me fruit, juice, toast and eggs! Thank you for that wonderful service. Would highly recommend.
Comment from Hotel Management
23 Oct 2023 by Francisco V, Hotel Management
Dear Sandra,Thank you for your kind words and your recommendation. We're delighted to hear that you enjoyed your stay at Casa Joaquín and that our team could provide you with excellent service. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Quito.Thank you for choosing us and for sharing your experience.Warm regards,The Casa Joaquín Team
