Ratings based on 42 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2020
by A verified traveler
Charming small hotel in Old Town Quito
Posted 18 Dec 2019 on HotelsVery nice, cozy little hotel in a very old building in Old Town Quito.
Owner/manager and staff are very friendly and helpful.
by A verified traveler
Excellent location - old fashioned style
Posted 6 Dec 2019 on HotelsThe hotel is on the old-fashioned style but perfectly located in Old Quito, and the owner and staff are super nice.
by A verified traveler from Houston, Texas
Posted 29 Oct 2019
Large common areas. Customer focus. Visually attractive.
by A verified traveler
Posted 25 May 2019 on Hotels
The people there were a bit disorganized. I’d ask for something and they would forget. Didn’t have our reservation when we arrived. Later our room was changed. I like their taxi driver a lot, Efren. He was very helpful. I was charged the same amount the last night even though I did not go through booking.com. I don’t think that was very honest.
by A verified traveler
Posted 2 Apr 2019
Loved the very comfortable areas for sitting and lounging. The staff were extremely helpful and couldn't do enough for us. A chair in the room would have been helpful
Comment from Hotel Management
12 Apr 2019 by Joseph , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 30 Mar 2019
Boutique hotel, very interesting. No elevator but the staff handled the luggage upon request.
Comment from Hotel Management
12 Apr 2019 by Bernardo, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 18 Mar 2019
This small hotel oozes with charm. Beautifully decorated with antique furniture and live plants. Hot breakfast included. The rooms and property in general were immaculate. The manager was very helpful in arranging a day tour of Quito with Diego as our guide. Short walking distance to sites in historic old town.
Comment from Hotel Management
12 Apr 2019 by Joseph , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Dec 2018
The location was good but the hotel is in need of repair and a maintenance. The bathroom walls and floor were filthy. The building is historical but regular cleaning and maintenance would improve the venue. I would not recommend this hotel as there are several others in the area that are superior and at the same cost.
by A verified traveler from Brookline Massachusetts
Posted 20 Nov 2018 on Orbitz
Wonderful location in old town. 200 year old converted convent with many original fixtures and decorations. The staff went out of their way to help us. They speak very good English. A very nice full breakfast is included.
