Ratings based on 53 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Such helpful staff, great location and had a generator which was very helpful when the power was off. Thanks
Comment from Hotel Management
6 Dec 2024 by Yale, Hotel Management
Holaaa Kirsty, Thank you so much for taking the time to share your experience with us. We are glad to hear that you found our staff helpful, our location convenient and that the generator helped make your stay more comfortable during the power outage.We hope you can visit Quito and Friends Hotel in the future.
by A verified traveler
Posted 3 Dec 2024
Honestly the room was amazing!! We stayed in a beautifully decorated three room suite for a wildly reasonable price. My only regret is I was running around so much, I didn’t spend much time in the room!
I stayed with a friend but this would be a great stay for a romantic getaway. The location was quiet but close to everything. Definitely recommend!
Comment from Hotel Management
6 Dec 2024 by Yale, Hotel Management
Hi Chelsea, We regret that your schedule did not allow you to enjoy more time in the room, but we hope that on a future visit you will be able to relax and take even more advantage of our space.We are glad to hear that our quiet, central location was ideal for your stay, and we sincerely appreciate your recommendation. we look forward to welcoming you again in the future. :)
by A verified traveler from Wilmington
Posted 22 Nov 2024
I would definitely stay again
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Yale, Hotel Management
Querida Paulina. Gracias por tomarte el tiempo de calificarnos. Fue un placer tenerte en el hotel y esperamos que puedas volver a hospedarte con nosotros en el futuro.Un abrazo,
by A verified traveler
Posted 8 Jul 2024
Excelente servicio y amable, limpias las habitaciones, ubicación estratégica.
Comment from Hotel Management
19 Aug 2024 by Yale, Hotel Management
Querida Noemi, Muchas gracias por calificarnos y comentar sobre tu estadía. Nos encanta saber que el servicio te pareció excelente, las habitaciones limpias y la ubicación céntrica. Para nosotros fue un placer atenderte y esperamos volver a verte si vuelves a Quito en el futuro. Un abrazo,
by A verified traveler
Posted 23 Jan 2024
In addition to the efficient friendly service at the reception desk, I also want to thank Ethel for the informative excellent walking tour of the Old City.
You can arrange this tour with the front desk or respond to the text and book it via text.
The breakfast was fabulous, cooked to order as opposed to a buffet. The view as you consume your breakfast is spectacular!!!.
All in all it was a lovely 4 days. C.Buie
Comment from Hotel Management
25 Jan 2024 by Yale, Hotel Management
Dear Catherine. Your detailed feedback highlights the key aspects of the hotel that contribute to a great stay:delicious breakfast, helpful staff, and the overall comfort and good recommendations and tours. Thanks again and we hope to see you soon! :)
by A verified traveler
Posted 20 Jan 2024
The building itself, the age, the wood floors, the wooden staircases, the roof top breakfast area which has an amazing view and whilst the building is historically charming the bathrooms are modern.
The check in was excellent. Efficient, informative and very friendly.
Comment from Hotel Management
25 Jan 2024 by Yale, Hotel Management
Dear Catherine. Thanks a million for your kind words. We loved to have you in our hotel, in our house and we are so happy to read that you felt so warm welcomed. It' was a real pleasure to host you and we'll be more than happy to have you again in the future. All the best,
by A verified traveler
Posted 1 Jan 2024
Enjoyed my stay at Friends very much.
Comment from Hotel Management
25 Jan 2024 by Yale, Hotel Management
Hi Jeff. We are so happy to read your nice comment and to know that you enjoyed your stay with us. It was a pleasure for us to host you and we'll be more than glad to do it again if you visit us in the future. All the best,
by A verified traveler from San Juan
Posted 26 Oct 2023
Very pleasant and attractive room. Access a bit challenging for anyone with mobility issues because of stairs.
Comment from Hotel Management
11 Nov 2023 by Yale, Hotel Management
Hello Mary. Many thanks for your feedback. We are so glad to read that you had a pleasant stay. Hope you can visit us again very soon. All the best,
by A verified traveler
Definitely recommend
Posted 5 Aug 2023 on HotelsFront desk was very helpful in planning pickup and drop off for airport. Packed us a light breakfast for our plane trip as we left very early in the morning
Comment from Hotel Management
4 Oct 2023 by Yale, Hotel Management
Dear Audrey. Many thanks for your kind words. It was a pleasure to have at Friends and we'll love to host you again in the future. All the best.
