Castles in Quintana Roo

"Staff is without peer! "

"the property was just beautiful, the staff was nice, welcoming and helpful. We had a butler and he was amazing helped with reservations etc didnt have to lift a finger"

"The hotel and the staff met all my family expectations, the buffet was good and all restaurants were on point. The room and pool areas were clean, the staff was always cleaning and providing red carpet treatment to all of us. Definitely we are coming back, Highly recommended!! They have Activities for kids and adults, excursions for a price, currency exchange in the lobby area. The only thing: you have to pay a fee in Mexican pesos or card when you check in (they don’t accept usd dollars) so be ready in case you don’t want to use your card there. But like I said: highly recommended "

"El hotel espectacular las playas las picinas las opciones de comida muy buenas.. pero note que soy alérgico a los mariscos y to lo trataban igual en algunas ocaciones. "

"Excellent service and amenities "

"Excellent hotel resort "

"Beautiful beach and friendly attentive staff. "

"Beautiful Beach, friendly staff, lots of food options "

"Service was excellent "