Ratings based on 231 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
I would’ve given it 5 stars but my wife dropped her watch and while looking for it we found that there was a bunch of trash under the bed and under the couch.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Large rooms, our king room had a kitchenette, very affordable, very friendly staff
Comment from Hotel Management
5 Nov 2024 by Knights Inn Management, Hotel Management
Thank you for your kind review, Heather! We're thrilled to hear that you enjoyed our spacious rooms and found the kitchenette convenient. Our team takes pride in providing friendly service, and we appreciate your recognition. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Knights Inn Management , Hotel Management
Thank you for your review and for choosing to stay with us. We’re glad to hear that parts of your experience were positive, but it sounds like there’s room for improvement. We’d love to know more about how we can make your next visit even better. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to welcome you back soon for an even more enjoyable stay.
by A verified traveler
Posted 11 Oct 2024
Older property but we went to a concert at The Gorge and this was a convenient location. We only stayed for one night.
Comment from Hotel Management
11 Oct 2024 by Knights Inn Management, Hotel Management
Thank you for your review! We're glad you found our location convenient for your trip to The Gorge. While our property is older, we strive to provide a comfortable and hassle-free stay for all our guests. We appreciate you choosing us for your overnight stay and hope to welcome you back the next time you're in the area!
by A verified traveler
Posted 7 Oct 2024
This was an easy location to stay for a night at the Gorge. The room was very outdated and furniture is very worn. The phone was on the back of the couch as there was no side table. There was a loose screw underneath the fitted sheet that poked my foot when I got into the bed, which wasn’t pleasant. The bedding was very thin, but they did provide an extra blanket when I asked. The front desk lady was very nice and we were provided with an early check in, which was appreciated.
Comment from Hotel Management
7 Oct 2024 by Knights Inn Management, Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us at the Gorge. We’re glad to hear that our location was convenient for your visit and that our front desk staff provided you with excellent service.We sincerely apologize for the issues you experienced in your room. Your comments regarding the outdated furnishings and the loose screw under the fitted sheet have been noted, and we will address these matters promptly to ensure a more comfortable experience for our future guests. We appreciate your understanding about the bedding and are pleased that we could provide an extra blanket when you needed it.We are continually working on improving our facilities, and your feedback is invaluable in guiding our efforts. We hope to have the opportunity to welcome you back in the future, so you can experience the improvements we are making.Thank you once again for your input.
by A verified traveler
Posted 7 Oct 2024
breakfast was not worth going too. Coffee was OK
Comment from Hotel Management
7 Oct 2024 by Knights Inn Management, Hotel Management
Thank you for sharing your feedback with us. We’re sorry to hear that our breakfast didn’t meet your expectations. Your input helps us to make improvements, and we’ll definitely take it into account as we work to enhance the experience for our guests. We're glad you enjoyed the coffee, though!We hope you’ll give us another try in the future, and we’ll do our best to provide a more enjoyable breakfast experience.
by A verified traveler
Posted 7 Oct 2024
Was not at all what i expected. No comforters on the beds just a sheet and thin blanket. Had to ask for more towels. Only towels for two when the reservation was for 4. The beds were not queens but fulls.
Comment from Hotel Management
7 Oct 2024 by Knights Inn Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations and for the inconveniences you experienced.We strive to provide our guests with a comfortable and enjoyable experience, and it seems we fell short in this instance. We appreciate you bringing the issues with the bedding and towels to our attention, and we will ensure that our housekeeping team is notified to prevent this from happening in the future.If you decide to give us another chance, we would love the opportunity to provide you with a better experience. Please feel free to reach out to us directly for any future bookings, and we’ll do our best to make your stay as comfortable as possible.
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 4 Oct 2024
Basic place, just needed a place for the night and this fit the bill
Comment from Hotel Management
4 Oct 2024 by Knights Inn Management, Hotel Management
Thank you for your feedback! We’re glad to hear that our motel met your needs for a one-night stay. We aim to provide a comfortable and convenient option for travelers, and we appreciate your taking the time to share your experience. If you find yourself in the area again, we’d love to welcome you back!
