Ratings based on 14 Verified Reviews

3.9 out of 5
100% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Jan 2023 on Orbitz
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4 out of 5
by A verified traveler

Posted 8 Mar 2022
Nice and clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2019 on Orbitz
3 out of 5
Recommended
for Other
by A verified traveler from Guatemala city

nice hotel for low budget travelers

Posted 29 Jan 2018
Pros: cheap hotel for low budget.
Cons: the room and everything was clean, but the bed sheets smells like soap I think you can improve on that matter since that was not uncomfortable.
Location: the hotel seems to be located in the center, I have not much reference since I didn't go out when traveled.
stay in Hotel was ok for rest when you travel, rooms are small but confortable, room have tv and private bathroom and hot water, if you are traveling with car the park is in the front of your room and the main door is closed at night so your car will is in a safe parking lot, staff were friendly. I have received my room key just with my name, I got relaxed and take my time to accommodate and checked in later, no rush for checking in was a plus on this hotel.
Comment from Hotel Management
19 Mar 2018 by Marina López , Hotel Management
Muchas gracias por sus comentarios esperamos vuelva pronto
3 out of 5
by A verified traveler

Clean, small, comfortable but beware overcharging.

Posted 24 Nov 2016 on Hotels
The Hamilton is a clean, basic, and acceptable lodging for a short stay. There is no closet, only hooks on the wall. There is hot water in the shower but not the sink. My room had a small table with chair in the entry; otherwise, seating in on the bed(s). It has good WiFi. If noise bothers you, barking dogs in the night may be a problem. There is free, secure parking. My only complaint is that I reserved a room for one person but, in the end, there were two of us. Hotels.com quoted the price per room and noted that there would be a charge for additional persons--no surprise. On arrival I asked about the charge but the young man on duty put me off--twice. When I checked out in the morning the owner tried to charge me DOUBLE what I had paid for the room; in other words, twice the cost of another room. I complained and she lowered the charge by $10.00. (In comparison, that night at my hotel in Guatemala City, I was charged 45% or $20 more for the additional person, which was fair.) I regret not arguing further with her but I was running late so accepted the lower price. I will NEVER stay here again and caution other guests to clarify at the beginning what the total cost will be if you have one or more additional guests. And, don't stay here if you don't speak Spanish; no one speaks English.
4 out of 5
by A verified traveler

Clean hotel

Posted 18 Nov 2016 on Hotels
Very nice hotel! Short distance away from the city center and restaurants.
5 out of 5
by Graham from Chicago

Nice place, low price

Posted 13 Jun 2016 on Hotels
Everything was pretty solid. Shower wasn't very hot but overall I'd stay there again.
Comment from Hotel Management
19 Sep 2016 by General Manager, Hotel Management
Hi Graham, Thanks for coments. We hope your visit again , Be happy to assist Regards Hotel Hamilton
5 out of 5
by A verified traveler

Posted 18 Mar 2019
El precio acorde a lo ofrecido. Personal amable. Muy céntrico para salir a pasear.
3 out of 5
by A verified traveler

Económico y bien ubicado

Posted 23 Apr 2018 on Hotels
Es un hotel económico, no abre puerta después de las 10 pm , tiene un buen parqueo , pero la puerta de ingreso es pequeña , si va con un automóvil grande , puede ser que no logre entrar , la atención es buena , amable , y el chek in fue rápido, no tienen desayuno , sin embargo consideraría volver