Ratings based on 773 Verified Reviews

3.8 out of 5
67% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
4 out of 5
by A verified traveler

Posted 12 Sep 2024
It’s a very safe place to stay at and be at peace with your vehicle not to get broken into or tampered with.
5 out of 5
by A verified traveler

Posted 10 Aug 2024
Great hotel for a quick night before flight, 15 minutes from airport, closes hotel to it .
4 out of 5
by A verified traveler

Posted 1 Aug 2024
Around Roads are in pretty bad conditions
4 out of 5
by A verified traveler

Posted 31 Jul 2024
Great option near of the airport
Comment from Hotel Management
31 Jul 2024 by Gerente General, Hotel Management
Estimada Srita. Angela Agradezco que nos comparta sus comentarios y experiencia en nuestro hotel. Para nosotros sus comentarios son muy importantes, ya que nos ayudan a detectar nuestras áreas de oportunidad y poder trabajar en ello.Me despido reiterándole mi compromiso de servicio.Saludos Cordiales
1 out of 5
by A verified traveler

Posted 28 Jul 2024
We never got there---American AIrlines cancelled the flight--twice and we never made it to the hotel. Couldn't reach the hotel. Paid for the reservation insurance but they don't work on the weekend.
3 out of 5
by A verified traveler

Posted 23 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Gerente General, Hotel Management
Estimada Srita. Socorro Agradezco que nos comparta sus comentarios y experiencia en nuestro hotel. Para nosotros sus comentarios son muy importantes, ya que nos ayudan a detectar nuestras áreas de oportunidad y poder trabajar en ello.Me despido reiterándole mi compromiso de servicio.Saludos Cordiales
5 out of 5
by A verified traveler

Posted 12 Jul 2024
Staff was very helpful and breakfast was great! I did not like the area cause the roads are really really bad! Around the property area is very noisy fortunately the rooms are quiet
Comment from Hotel Management
31 Jul 2024 by Gerente General, Hotel Management
Estimado Sr. JuanAgradezco que nos comparta sus comentarios y experiencia en nuestro hotel. Para nosotros sus comentarios son muy importantes, ya que nos ayudan a detectar nuestras áreas de oportunidad y poder trabajar en ello.Me despido reiterándole mi compromiso de servicio.Saludos Cordiales
1 out of 5
by A verified traveler

Posted 10 Jul 2024
I hardly had any sleep. Extremely noisy including the cars on the road. The faucet had a leak towards me when I would use it. There was a bug walking in the shower. There is no iron in the room. They were able to help me find transportation to the airport.
Comment from Hotel Management
31 Jul 2024 by Gerente General, Hotel Management
Estimada Srita. Claudia Agradezco que nos comparta sus comentarios y experiencia en nuestro hotel. Lamento que en esta ocasión no cumplimos con las expectativas que tenía y se llevó una mala impresión, tenga por seguro que vamos a poner mayor atención y una supervisión minuciosa para lograr su entera satisfacción.Para nosotros sus comentarios son muy importantes, ya que nos ayudan a detectar nuestras áreas de oportunidad y poder trabajar en ello.Me despido reiterándole mi compromiso de servicio.Saludos Cordiales
5 out of 5
by A verified traveler

Posted 9 Jul 2024
The room was small but it was clean
Comment from Hotel Management
31 Jul 2024 by Gerente General, Hotel Management
Estimada Srita. Yesenia Agradezco que nos comparta sus comentarios y experiencia en nuestro hotel. Para nosotros sus comentarios son muy importantes, ya que nos ayudan a detectar nuestras áreas de oportunidad y poder trabajar en ello.Me despido reiterándole mi compromiso de servicio.Saludos Cordiales