Ratings based on 364 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
The staff was most welcoming and gracious. The breakfast was also wonderful!
Comment from Hotel Management
17 Oct 2024 by Hotel San Juan Park, Hotel Management
Gracias por su retroalimentación. Que tenga un excelente día!Un cordial saludo.
by A verified traveler from Scarborough
Posted 21 Sep 2024
Property has five star sign at the Front Desk,does not make sense.
The staff is well dressed and service is awesome.
Everything about the hotel is old and dated.
Bedding does not even has a duvet or sheet over comforter.
I work for a luxury hotel in Toronto.
This was not my standard of living or expectation of the hotel.
Reason for my stay was to attend friends 50th birthday.
Comment from Hotel Management
17 Oct 2024 by Hotel San Juan Park, Hotel Management
Gracias por su retroalimentación. Que tenga un excelente día!Un cordial saludo.
by A verified traveler from Columbia
Posted 8 Aug 2024
Not a tourist hotel. Better for business. Rooms good in general
by A verified traveler from Santa Ana
Posted 11 Jul 2024
It is a nice place, but they do need to upgrade the property.
by A verified traveler from Querétaro
Posted 10 Jul 2024
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 2 May 2024
It is super durty please if you have children don't stay in this hotel.
by A verified traveler
Posted 21 Mar 2024
Room was clean and staff were very helpful
by A verified traveler
Posted 1 Feb 2024
The staff are amazing! They respond to every question or request with genuine enthusiasm. The food in the restaurant is very good and reasonably priced. There is a community park within a few minutes walk and I was delighted to go and watch the volleyball, futbol and many children in the playground. Transportation by taxi or 10 pesos bus is convenient and very inexpensive. The only negative was that the pool was closed. In general, I enjoyed my stay and will return.
