Ratings based on 984 Verified Reviews

4.4 out of 5
55% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Santa Clara

Posted 29 Oct 2024
Muy atentos y la propiedad muy bien cuidada. La ubicación es buena, a unas 4 cuadras del centro.
Comment from Hotel Management
3 Nov 2024 by La gerencia, Hotel Management
Un gusto haberlos tenido con nosotros. Los esperamos pronto de regreso.
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by LA GERENCIA, Hotel Management
ESPERAMOS TENERLOS DE VUELTA PRONTO
5 out of 5
by A verified traveler

Posted 3 Oct 2024
It is a great place.
Comment from Hotel Management
6 Oct 2024 by La gerencia, Hotel Management
IT WAS A PLEASURE TO HAVE SERVICED YOU
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Excelente ubicación! El hotel cuenta con un restaurante excelente. Los jardines son muy agradables.
Comment from Hotel Management
21 Sep 2024 by La gerencia, Hotel Management
Un placer haberlos atendido.
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Great customer service
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Hotel is top quality. Restaurant is excellent. Staff is very welcoming and attentive. From the moment we arrived to when we departed the staff was always making sure we had everything we needed.
Comment from Hotel Management
5 Sep 2024 by La gerencia, Hotel Management
It was a pleasure serving you. we wait for you back
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Very beautiful and in great condition. 5 minutes to the town center where all the shops and dinning options are available.
Comment from Hotel Management
20 Aug 2024 by LA GERENCIA, Hotel Management
THANK YOU FOR YOUR COMMENTS. WE LOOK FORWARD TO YOU BACK
4 out of 5
by A verified traveler

todo muy bien, se recomienda

Posted 13 Aug 2024 on Hotels
muy buena atención, el hotel en general esta bastante bien y la ubicación es de primera
Comment from Hotel Management
20 Aug 2024 by LA GERENCIA, Hotel Management
GRACIAS POR SU VISITA. SERA UN PLACER VOLVER A ATENDERLOS.
4 out of 5
by A verified traveler from Naucalpan

Posted 2 Aug 2024
Almost everything was very good: People, cleanliness, service, dining options. The only issue we had is that WiFi in the room was very bad.
Comment from Hotel Management
5 Aug 2024 by LA GERENCIA, Hotel Management
GRACIAS POR SUS COMENTARIOS. TOMAREMOS MUY EN CUENTA SUS OBSERVACIONES
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Very helpful at the front desk. Thanks!
Comment from Hotel Management
30 Jul 2024 by LA GERENCIA, Hotel Management
Its our pleasure to serve you; we hope to be your choice in your next visit.