Ratings based on 81 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2024
Todo ok
Comment from Hotel Management
6 Feb 2024 by Gerencia, Hotel Management
Muchas gracias por su amable preferencia
by A verified traveler from Anahuac
Posted 27 Jan 2024
Rooms are not in good condition.
by A verified traveler from Waukegan
Posted 5 Jan 2024
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
by A verified traveler
Posted 23 Nov 2023
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Comment from Hotel Management
23 Nov 2023 by Gerencia, Hotel Management
Lamentamos mucho su experiencia derivada de que no pudimos recibirla como usted exigió 5 horas antes del check in y comportándose poco amable con nuestro personal.
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Gerente, Hotel Management
gracias
by A verified traveler
Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Gerente , Hotel Management
Mil gracias regrese pronto
by A verified traveler
Posted 7 Aug 2023
Agradable lugar, desayuno incluido muy básico
Comment from Hotel Management
9 Aug 2023 by Gerente , Hotel Management
Muchas gracias por preferirnosEl desayuno es continental:)
by A verified traveler
Posted 25 Jul 2023
The restaurant was good, but the rooms were dirty, and didn’t have a fan
by A verified traveler
Posted 15 Jul 2022
by A verified traveler
Posted 29 Oct 2021 on Hotels
Comment from Hotel Management
29 Oct 2021 by Gerencia , Hotel Management
Muchas gracias lo esperamos pronto
