Ratings based on 981 Verified Reviews

3.9 out of 5
67% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from MEXICO

Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ismael Betancourt, Hotel Management
Estimado Jorge muchas gracias por su preferencia, esperamos verlo pronto de nueva cuenta.Saludos cordialesIsmael BetancourtGerente General
3 out of 5
by A verified traveler

Posted 13 Oct 2024
It’s a misión style hotel. So don’t expect a modern hotel style. It has a convenient restaurant that offers breakfast, lunch and dinner. The only negative encounter was my room outlet was very limited to 2 working outlets. But overall I chose this hotel because my sister lives 2 minutes away.
Comment from Hotel Management
21 Oct 2024 by Ismael Betancourt, Hotel Management
Estimado Daniel muchas gracias por sus comentarios, esperamos seguir contando con su preferencia y verle pronto de nueva cuenta será un placer.Saludos cordialesIsmael BetancourtGerente General
5 out of 5
by A verified traveler

Posted 25 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Ismael Betancourt, Hotel Management
Estimado Alan muchas gracias por su preferencia, nos alegra saber que paso una estancia agradable, esperamos verlo pronto de nueva cuenta.Saludos CordialesIsmael BetancourtGerente General
4 out of 5
by A verified traveler

Posted 17 Jul 2024
El servicio al cuarto era un poco tardado y muchas veces no traian exactamente lo que pediamos, aparte de eso excelente
Comment from Hotel Management
30 Jul 2024 by Ismael Betancourt, Hotel Management
Estimado Justin muchas gracias por compartir sus comentarios, pondremos especial atención en los servicios, esperamos verlo pronto de nueva cuenta.Saludos cordialesIsmael BetancourtGerente General
4 out of 5
by A verified traveler from Berkeley

Posted 10 Jun 2024
Comment from Hotel Management
31 Jul 2024 by Ismael Betancourt, Hotel Management
Estimado Carlos muchas gracias por su preferencia, esperamos verlo pronto de nueva cuenta.Saludos cordialesIsmael BetancourtGerente General
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024 on Hotels
5 out of 5
by A verified traveler from New Bern

Posted 18 Jan 2024
Room too far from entrance
Comment from Hotel Management
18 Jan 2024 by Ismael Betancourt, Hotel Management
Estimado William muchas gracias por su preferencia, esperamos verlo pronto de nueva cuenta en esta su casa.Saludos cordialesIsmael BetancourtGerente General
4 out of 5
by A verified traveler

Posted 2 Jan 2024
Only minus is that the water for the showers is not hot enough
Comment from Hotel Management
18 Jan 2024 by Ismael Betancourt, Hotel Management
Estimado Edgar, gracias por compartir sus comentarios, revisaremos al respecto, esperamos seguir contando con su preferencia y verle pronto de nueva cuenta.Saludos cordialesIsmael BetancourtGerente General
4 out of 5
by A verified traveler

Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Ismael Betancourt, Hotel Management
Estimado Ignacio le agradecemos su preferencia, esperamos verlo pronto de nueva cuenta.Saludos cordialesIsmael BetancourtGerente General