Ratings based on 209 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Excellent service, great people!!! And their breakfast is delicious!!!
Comment from Hotel Management
13 Nov 2024 by Salvador, Hotel Management
Hola Aharon!!!! esperamos que hayan tenido un excelente viaje de regreso a casa, muchas gracias por tus comentarios, saludos!!!
by A verified traveler
Drive to historic center hotel
Posted 13 Aug 2024 on HotelsQuiet and really located historic hotel. Great breakfast and secure parking (included)
Comment from Hotel Management
13 Aug 2024 by Salvador, Hotel Management
Hello Nocholas, thank you for yours comments, greetings!!!
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Salvador, Hotel Management
Hola Jozef!!!! saludos!!! espero que tu espalda esté mejor!!!
by A verified traveler
Posted 11 Jun 2024
Excelente lugar, bastante céntrico y las habitaciones muy limpias. El personal del hotel es muy amable y amigable y el desayuno está muy bueno.
Comment from Hotel Management
19 Jun 2024 by Salvador, Hotel Management
Danny, ha sido un placer para nosotros atenderte, nos da mucho gusto que tu estancia haya sido agradable, saludos!!
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel
Comment from Hotel Management
29 Apr 2024 by Salvador, Hotel Management
Hola Rocío!!! muchas gracias por tus comentarios y sobretodo por hospedarte con nosotros, saludos!!!
by A verified traveler
Posted 25 Apr 2024
Al the staff was very attentive to my needs. The breakfast that they offer is very good and plentiful.
Comment from Hotel Management
29 Apr 2024 by Salvador, Hotel Management
Hola Carmen buenos días, nos da mucho gusto que nuestro desayuno haya sido de tu agrado, le pasaremos tu comentario a nuestras colaboradoras de Cocina, te esperamos siempre aquí en tu casa.
by A verified traveler
Posted 18 Apr 2024
good location to the center of the city
Comment from Hotel Management
21 Apr 2024 by Salvador, Hotel Management
Saludos Raúl!!!
by A verified traveler
Posted 30 Mar 2024
There were many flying insects around the room and I couldn’t sleep as expected
Comment from Hotel Management
5 Apr 2024 by Salvador, Hotel Management
Hola Oliver buenas tardes, lo tomaremos en cuenta, la habitación que ocupaste tiene balcón al patio trasero, quizá nuestra camarista la dejó abierta un tiempo y se metieron los mosquitos, una disculpa.Saludos.Atte. Salvador
by A verified traveler from Hayward
Posted 14 Jul 2023
We booked the room with three queen beds but the hotel stuff said they don’t have such kind of rooms at all. Instead we got the room with two full size and one twin bed. There is no AC but two very noisy fans which doesn’t make any freshness, only loud noise which makes your sleeping impossible. Hotel doesn’t provide the hair conditioning and body lotion. For four people we got only one hand towel. They don’t have a safe on the room, so, you can’t make sure your valuables will be safe. We booked two nights but after first terrible night we checked out and moved to another hotel. The stuff refused to refund the second night by saying we have to have a deal with Expedia, but Expedia said the hotel is responsible for refund because we paid on property. The only good thing I can say about this hotel - they provide a good breakfast.
Comment from Hotel Management
14 Jul 2023 by Salvador, Hotel Management
Hola Elena buenos días, como ya te explicamos, el hotel no ofrece habitaciones con tres camas queen simple y sencillamente por que no contamos con ellas, tu hiciste la solitud especial y nosotros intentaos contactarnos contigo para explicarte pero no obtuvimos respuesta por parte tuya, es verdad que el hotel no cuenta con aire acondicionado ni ofrece acondicionador para el cabello ni crema corporal, por ello nunca hemos ofrecido ni aire acondicionado ni ese tipo de amenidades, contamos con ventiladores de techo de de piso, y en cortecía proporcionamos shampoo para el cabello y jabón, ademas de botellas de agua, también solo colocamos una toalla de mano por habitación, esto debido que somo un hotel que cuida el medio ambiente, pero como fue tu caso, cuando solicitaste más toallas de mano se te proporcionaron. Una pena para nosotros que tu estancia no haya cumplido tus expectativas, gracias por tus comentarios, los tomaremos en cuen
by A verified traveler
Posted 9 May 2023
Staff helpfulness
Comment from Hotel Management
9 May 2023 by Salvador, Hotel Management
Hola Arjimiro!!!! muchas gracias!!!
