Ratings based on 328 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
Nice property and convenient for walking Bernal. Ceiling fan instead of air conditioning.
Comment from Hotel Management
4 Jul 2024 by Gerencia, Hotel Management
Muchas gracias por tu puntuación y tus comentarios
by A verified traveler from Queretaro
Posted 29 Jun 2024
Muy conveniente la ubicación, limpio y el desayuno incluido muy bueno!
Comment from Hotel Management
4 Jul 2024 by Gerencia, Hotel Management
Muchas gracias por tu puntuación y tus comentarios
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by Gerencia, Hotel Management
gracias por su puntuación, los esperamos pronto
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Gerencia, Hotel Management
gracias por su puntuación
by A verified traveler
Posted 17 Apr 2024
The view is spectacular. They have so many quaint details. The bed is comfortable. There are great restaurants close by.
Comment from Hotel Management
19 Apr 2024 by Gerencia , Hotel Management
Muchas gracias por tu puntuación y por tus comentarios, fue un gusto tenerte con nosotros te esperamos pronto
by A verified traveler
Well located
Posted 6 Mar 2024 on HotelsGood place, well located. Nothing out of the basic. Good option.
Comment from Hotel Management
10 Mar 2024 by Gerencia, Hotel Management
Gracias por su puntuación, Saludos
by A verified traveler
Posted 23 Feb 2024
Friendly staff , good breakfast
Comment from Hotel Management
10 Mar 2024 by Gerencia, Hotel Management
Gracias por su puntuación, Saludos
by A verified traveler
Posted 26 Jan 2024
Lots of Mold in the room and restroom walls. We got very sick. Rooms and restroom where very duty
Comment from Hotel Management
27 Jan 2024 by Gerencia, Hotel Management
Gracias por sus comentarios, pondremos atención en lo mencionado.
by A verified traveler
Posted 12 Jan 2024 on Orbitz
Comment from Hotel Management
12 Jan 2024 by Gerencia, Hotel Management
Gracias por su puntuación, saludos
by A verified traveler
Posted 2 Jan 2024
This hotel is within walking distance from the town center. Room was a little cold.
Comment from Hotel Management
12 Jan 2024 by Gerencia, Hotel Management
Gracias por su preferencia, revisaremos la situación que nos comunica y esperamos nos brinden otra oportunidad para que comprueben que tomamos en cuenta sus comentarios, saludos.
