Ratings based on 18 Verified Reviews

4.6 out of 5
56% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 Feb 2019
This hotel is not suitable for young children. I called in advance and staff told me it was perfect for young children but upon arriving the room had dangerous staircases and an open banister. The rooftop is also not secure for children ans its view is on a construction site. Also, expedia description says it has its own self-park parking but it is inaccurate. Hotel uses a third party parking lot a few blocks away from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very nice and cute hotel close to Centro Historico

Posted 26 Jun 2018
Pros: Everything
Location: Centro Historico, Food, Art, Culture
The staff welcomed us very warm! During our stay we really felt special here. This boutique hotel has super cute and clean rooms on 2 floors. The hotel has a beautiful rooftop with a chill area and hammocks. The entire staff was very very friendly, helpful and such nice to us. The location of the hotel is about 3 blocks away from the Centro Historico (about 5 walking minutes). We stayed here for a night with our friends and really appreciate the treatment! I highly recommend this hotel.
Comment from Hotel Management
6 Jul 2018 by LUISA, Hotel Management
MIL GRACIAS POR SUS COMENTARIOS. TODO LO BUENO DE NOSOTROS ES GRACIAS A HUESPEDES COMO USTEDES. GRACIASSSSS LUISA
5 out of 5
Recommended
for Everyone
by A verified traveler from San Miguel de Allende

Excellent Choice

Posted 23 Oct 2017
Good food, comfortable bed, friendly and helpful staff. Treated like family, the staff went way out of their way to ensure every thing went smoothly. Very well maintained and impeccably clean. This was a difficult three days for us, for what we had to get done. Staying here was an excellent choice.
5 out of 5
by A verified traveler

Posted 6 Jan 2020
Un lugar único, bien ubicado, para gente tranquila y sin pretensiones, solo pasarla bien
Comment from Hotel Management
3 Feb 2020 by Hotel Bethel Puerta del Cielo, Hotel Management
Muchas gracias por evaluar nuestro hotel. Nos complace escuchar que su estadía haya sido placentera. ¡Esperamos verlos pronto!
5 out of 5
by A verified traveler

Posted 9 Dec 2019
Excelente hotel. Precioso, más por tu dinero. El staff muy amable y en todo momento cordial.
Comment from Hotel Management
10 Dec 2019 by Bethel Puerta Del Cielo, Hotel Management
Gracias por compartir sus comentarios con nosotros y los demás visitantes, tomamos en cuenta todos sus comentarios y así poder mejorar para cada uno de nuestros huéspedes y que se sientan como en casa. Los esperamos pronto!!! Saludos cordiales.
4 out of 5
by A verified traveler

Posted 15 Sep 2019
Comment from Hotel Management
21 Nov 2019 by Estimado (a);, Hotel Management
Gracias por compartir sus comentarios con nosotros y un placer atenderlos, los esperamos de regreso pronto.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2019
5 out of 5
by A verified traveler

Posted 20 May 2019
Comment from Hotel Management
22 Jun 2019 by Nagib Gobera , Hotel Management
Muchas gracias por habernos calificado a través de Expedia. Esperamos verlos pronto.
5 out of 5
by A verified traveler

Recomendable para pasarlo en pareja

Posted 2 Jan 2019 on Hotels
El hotel es bellísimo, vale la pena quedarse dentro y cocinar tu propia comida. La atención es espectacular
Comment from Hotel Management
5 Jan 2019 by LUISA, Hotel Management
MIL GRACIAS POR SUS COMENTARIOS. TENERLOS HA SIDO PARA NOSOTROS MUY GRATIFICANTE. LOS ESPERAMOS. VUELVAN PRONTOOOOOOO
5 out of 5
by A verified traveler

Marco de MONTERREY

Posted 2 Jan 2019 on Hotels
Increíble atención personalizada. Un paraíso en Querétaro
Comment from Hotel Management
5 Jan 2019 by LUISA, Hotel Management
MARCO LINDO. MIL GRACIAS. USTEDES SON DE ESOS HUESPEDES QUE TODOS LOS LUGARES QUIEREN TENER. PERO QUE NOSOTROS TENEMOS EL PRIVILEGIO DE TENERLOS. VUELVAN PRONTO.