Ratings based on 170 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
No celluar coverage and WIFI in the rooms. No restaurant. No hand soap in the bathrooms.
by A verified traveler
Posted 30 Mar 2024
Dirty pool, they don’t clean it and it is cold
Comment from Hotel Management
1 Apr 2024 by Hotel , Hotel Management
Buenas noches Claudia Agradecemos su visita Somos de clima, semi árido y con amplios jardines que con el viento se caen las hojas. agradecemos su comentario ya que para nosotros es muy importante la opinión de nuestras visitantes. Saludos
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
1 Apr 2024 by Hotel, Hotel Management
Buenas noches Verónica, agradecemos su visita y esperamos verla pronto
by A verified traveler
Posted 5 Jun 2023
Great property but far from downtown
Comment from Hotel Management
5 Jun 2023 by Hacienda Tres Vidas, Hotel Management
Buenos días ! Marlene el equipo de Hacienda Tres Vidas agradece tu visita y esperamos verte pronto.
by A verified traveler
Posted 1 Jan 2023
Our room was not ready at 5:30pm. Our bathroom started to flood because of the jacuzzi next door: warm water and dirt. This happened 11:55 on New Year`s eve. The main desk was empty and the people in charge of security were ... in no condition to help. The only one was a guy working at the party. They didn`t tell us the party was the only way to have dinner so...you can imagine my start of the year. This hotel is too expensive for what it offers. Avoid staying here.
by A verified traveler
Posted 15 Sep 2022
No internet
Restaurant is poorly maintained.
Air conditioning they have to change 3 rooms. Even the last one doesn't work. I was tired of moving to 4 th one.
Not sure how this hotel is even rated with out basic stuff.
I am the only guest in entire hotel. That tells most of it.
Comment from Hotel Management
15 Sep 2022 by Hotel , Hotel Management
Lamentamos los inconvenientes Agradecemos sus comentarios ya que esto nos ayudará a mejorar nuestro servicio de cualquier manera agradecemos su visita
by A verified traveler
Caro
Posted 11 Apr 2021 on HotelsCobran los alimentos y bebidas cómo hotel boutique caro y tardan años en traer una cerveza.
by A verified traveler
Not good
Posted 2 Oct 2019 on HotelsThe hotel is far away from Tequisquiapan and Bernal (Peña de Bernal). The hacienda photos in the web show more than reality. Food is bad, with no good taste. I will not come back to hacienda tres vidas even though the personal attention was good.
by A verified traveler from Miami
Posted 7 Jul 2019
Very quiet out of town something good if you want to get away from the noisy city’s but it can be a downside becouse of the driving distance.
Comment from Hotel Management
13 Jul 2019 by Administracion, Hotel Management
Agradecemos su amable comentario, esperamos pronto su regreso.
by A verified traveler
Posted 13 Jun 2019 on Orbitz
Comment from Hotel Management
13 Jun 2019 by Administracion, Hotel Management
Esperamos pronto su regreso.
