Ratings based on 82 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Very nice property. Great pool. Plenty parking. Too much to say!! Excellent!
by A verified traveler from westborough
Posted 5 Jan 2024
The place is need for repairs
On suite kitchen had cockroaches
At checkin the a/c was not even on, room was musty
by A verified traveler from Mountain View
Posted 31 Dec 2023
Overall we liked the hotel very much. Thank you.
The facility is somewhat outdated from the outside (and inside, the shower room, which was not well sealed at the bottom so that water came out to the floor as we showered) so initially we were a bit worried, but the rooms are kept very clean. We booked two rooms (two twin beds each) which are connected through a kitchen, which made it very convenient for us.
The best part is people working. The front desk is open 8 am-8 pm with a very nice receptionist. The people at the restaurant are also super nice. Also, the level of housekeeping was excellent.
The restaurant near the pool is also very nice. Its covered outside location is very comfortable. Breakfast was included with the stay and had options of "typical food (Costa Rican breakfast)" and "continental". We had dinner there as well, and they should be proud of the quality of pizza. It is high quality and delicious.
We did not use the pool but it was kept clean and lots of kids and adults were in there enjoying.
If we were to have a request, the air freshener (?) or some sort of fragrance in the room was a bit strong. It may have something to do with the previous guest. It was not strong enough to give us a headache but it would have been nice to make it a bit weaker (or zero. I did not notice any hint of bad smell)
Near the hotel is a chocolate tour, guided by Gregory. It is amazing.
by A verified traveler
Posted 6 Aug 2023
Tranquilo, hermoso y nos atendieron con mucho amor!
by A verified traveler
Posted 5 Aug 2023
Very cozy place
by A verified traveler
Posted 15 Mar 2023 on Hotels
Decent place to stay. Little outdated and would need some patch up work to upgrade
by A verified traveler
Posted 22 Feb 2023 on Travelocity
Staff friendly and accommodating. Room clean and quiet.
by A verified traveler
Posted 19 Feb 2023
by A verified traveler
Posted 16 Feb 2023 on Hotels
by A verified traveler
Posted 2 Feb 2023
Accommodation a little tired, used by lots of tour groups as a stoppover. Traffic noise an issue. Nothing within an easy walking distance.
