Ratings based on 559 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
We had excellent service at the restaurant.
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you
by A verified traveler
Posted 13 Nov 2024
I can see the wildlife from the room and eating area.
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for your review
by A verified traveler
Posted 10 Nov 2024
It’s expensive but it worth it
The food in restaurant is outstanding. There was live music and they also have private security on the property
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for reviewing us.
by A verified traveler
Posted 16 Oct 2024
Upon our arrival at Issimo, we were greeted with champagne, as if the staff had been eagerly anticipating us. The check-in process was seamless, and we were invited to leave our bags while the concierge guided us through the hotel’s stunning grounds. We explored the restaurant, pool area, and the beautiful spa, designed like an intimate cave. Our spacious room was immaculate, featuring a jacuzzi, stand-up shower, balcony, and a bidet. Just outside our balcony, a curious capuchin monkey peeked at us as if to say, "Welcome," before darting away.
Breakfast each morning was a delightful experience, thanks to the lovely Julia, our attentive server. She greeted us with a vibrant platter of fresh fruit as soon as we sat down, demonstrating her commitment to ensuring we had a wonderful start to our day. Julia was also happy to share her knowledge about Costa Rica.
Dinner featured daily specials, and the staff welcomed personal requests based on available ingredients. Don’t miss the red snapper! Our evening server, Randal, took great pride in his work, always personable and well-informed about local hotspots to explore.
After a week, we truly felt a connection with both Julia and Randal. Issimo is fortunate to have such dedicated team members.
This charming hotel offers a peaceful retreat, perfect for those looking to escape the party scene of nearby Jaco. For us, coming from a bustling city, it was a perfect antidote to the chaos of daily life.
Comment from Hotel Management
21 Nov 2024 by Management, Hotel Management
Thank you for sharing your experience with us.
by A verified traveler
Posted 22 Aug 2024
by A verified traveler
Posted 10 Aug 2024 on Hotels
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Posted 4 Aug 2024
Nice place.
by A verified traveler
Posted 26 Jul 2024
Fantastic views , great staff, great poolll
by A verified traveler
Issimo - a jewel
Posted 17 Jul 2024 on HotelsIssimo is a wonderful bijou hotel. A jewel.
The service was amazing and the food was exceptional. I had a massage that was so good. Nothing was too much trouble for all the staff.
