Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown
Frequently asked questions
Is Empire Hotel Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empire Hotel Queenstown?
Self parking is free at this property.
What time is check-in at Empire Hotel Queenstown?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Empire Hotel Queenstown?
Check-out is at 10 AM.
Where is Empire Hotel Queenstown located?
Situated in Queenstown, this inn is steps from The Paragon Theatre, West Coast Wilderness Railway, and Miners Siding. Queenstown Library and Queenstown Galley Museum are just steps away.
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Empire Hotel Queenstown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Genuine friendly service in a traditional hotel. Great bike storage, fresh bathrooms and a welcome breakfast. Thanks for making our Queenstown holiday special.
Beautiful old building. Room served its purpose for an over night stay with a shared bathroom..The hotel was centrally located in the town.
We ate a lovely meal in in the restaurant in the evening and it was reasonably priced.
Staff were very attentive.
We had a continental breakfast in with the price.
It was a heritage property beautiful wood throughout
The staircase is exceptional parting at the top intp two directions
Huge dining room
Wonderful location in this unique town
The bedroom we giot was small but the bathroom was new and all in all comfortable
Patrick
Stayed 1 night in Feb 2025
6/10 Okay
Peter
Mar 25, 2025
Liked: Cleanliness, staff & service
Xx
Peter
Stayed 1 night in Mar 2025
6/10 Okay
Heather
Feb 11, 2025
Liked: Cleanliness
Room was tiny but clean. Bed was comfortable. Shared bathrooms were reasonably new and clean. Dinner was nice and bonus free continental breakfast.
Heather
Stayed 1 night in Feb 2025
8/10 Good
MR MARTIN
Nov 26, 2024
Great old hotel meals were good probably the condition is a bit tired but nice to stay
A great old pub and we had a ghostly experience which we loved. The hotel is in a great place and is full of character.
Chris
Stayed 1 night in Nov 2024
8/10 Good
Karen
Feb 27, 2025
Liked: Cleanliness
The room was nice and compact. Beautiful historic hotel. The only fault was their laundry facilities. I wasted over $10 as the dryer would only go on for 5 minutes at a time.
The staff at the Hotel were thoroughly entertaining and I inclusive of anyone who walked in be they a local regular or tourist. They were all just amazing
Very old pub with lots of history. Brand new ensuite in the queen bedroom. No ceiling or pedestal fan in the room, and no flyscreen to open window unfortunately. Great dinner. Lovely old original historical decor.
JANE
Stayed 1 night in Jan 2025
8/10 Good
Neville
Jan 23, 2025
Liked: Cleanliness, staff & service
Clean, but basic amenities in room, like no aircon or TV.
2 of 4 shared bathroom closed as "out of order"
Woke up during the night by drunken shouting outside the the hotel..