Ratings based on 443 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
We rented the Cabin unit and unfortunately it fell short of being clean. There was a big white stain which looked like vomit on the bed skirt and floor when we walked in as well as stains on the bed covers in the bedroom. Thankfully, the staff was very proactive and replaced the cover and removed the skirt. Kitchen utensils were also not very clean. The bunk bed is quite uncomfortable and not safe it creaks and is unstable so we did not use the top bunk. There is no AC so if you open the windows there are no screens so bugs will get in. There are heaters available. There is a huge steep slope to go up and down to get to town which is less than 10 min walk, which can be difficult for those mobility issues. Otherwise, the town is small but beautiful and has many restaurants to choose from. Go up to the gondola to see the view 5 min walk and go on the Luge ride. Book your tours in town so many companies offer way lower prices than online.
by A verified traveler
Posted 8 Dec 2024
Close to everything
by A verified traveler
Posted 23 Nov 2024
Good value and convenient location
Comment from Hotel Management
8 Dec 2024 by Sam, Hotel Management
Hi Rajesh. We're glad to hear you were pleased with your stay. We hope to see you again soon!
by A verified traveler
Posted 20 Nov 2024
Great location
Comment from Hotel Management
8 Dec 2024 by Sam, Hotel Management
Thanks for your feedback, Roberto!
by A verified traveler
Posted 2 Nov 2024
nice leisure walk to restaurants
Comment from Hotel Management
8 Dec 2024 by Sam, Hotel Management
Hi Millard. We appreciate your kind review. We'd love to host you again in the future!
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Amazing room, view and convenience. Staff were very helpful and let us park on the property before we checked in so we could explore Queenstown on foot. Would stay again and would recommend to others.
Comment from Hotel Management
8 Dec 2024 by Sam, Hotel Management
Hi Cassandra. We're glad to hear you enjoyed your stay and would love to see you again on your next visit to Queenstown!
by A verified traveler
Posted 28 Sep 2024
Room was dusty smelt like mould glasses in the kitchen were dirty, no milk in the fridge on arrival.
Definitely won’t be back and wouldn’t recommend to other people not worth the $292.85 a night very disappointed.
by A verified traveler
Posted 22 Sep 2024
This is a beautiful area. From city to Hampshire Holiday parks was so closed.
by A verified traveler
Posted 16 Sep 2024
The staff were nice and helpful. The room had a nice view of the mountain. Accommodations are basic but comfortable.
