Ratings based on 625 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Friendly helpful staff & 24 hour reception
Comment from Hotel Management
9 Dec 2024 by Andrea, Hotel Management
Hi Megan, we are really happy to hear you found our staff friendly and helpful and you liked our 24/7 reception. Thanks for your feedback, we really appreciate it :)
by A verified traveler
Posted 6 Dec 2024
Great hotel! Very close to the city center and was very easy to walk to, maybe a 5 minute walk. The room was nice and clean, the view from the roof was incredible, and the concierge gave great tips for stuff to do. I was also able to store my luggage easily after checking out as I had a late flight, and I didn’t worry once since my bag was stored in a secure, locked room. Would definitely recommend.
Comment from Hotel Management
7 Dec 2024 by Andrea, Hotel Management
Hi Kyra, we are pleased to hear that you had a great stay with us, liked our central location, enjoyed the views from our rooftop terrace and found our hotel nice and clean and our staff helpful. We are glad that you felt safe leaving your luggage with us after your stay. Thank you so much for your feedback :) we really appreciate it!
by A verified traveler
Posted 4 Dec 2024
Construction around b
Comment from Hotel Management
6 Dec 2024 by Andrea, Hotel Management
Hi Catherine! Thank you so much for your feedback, we really appreciate it :)
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Andrea, Hotel Management
Hi Cheree! Thank you so much for your feedback, we really appreciate it :)
by A verified traveler
Posted 2 Dec 2024
Excellent location, a block from buses and all the cbd shopping and dining.
Comment from Hotel Management
2 Dec 2024 by Dani, Hotel Management
Hi Bob, we are so pleased to hear you enjoyed the central location of our hotel. We thank you for your feedback and hope to welcome you back on your next visit to Queenstown!
by A verified traveler
Posted 1 Dec 2024
pillow is too high，but receptionist is very good, helped us change room
Comment from Hotel Management
1 Dec 2024 by Dani, Hotel Management
Hi Xinzi, we are pleased to hear you found our staff very helpful. We thank you for your feedback and hope to welcome you on your next visit to Queenstown!
by A verified traveler from New York
Posted 28 Nov 2024
An unique spot with a lovely rooftop for bringing your drinks and snacks in the evening and breakfast in the morning. The free hot drinks machine was really a lovely touch. The room was comfortable and quite modern. Through no fault of their own, MiPad is hard to access from the street. They are doing road construction all around the hotel! Once you find the entrance through the parking lot and walk up the covered dirt incline once, you know where it is. I did suggest a lit sign on the building facing the street towards the lake to guode us back in the night.
Comment from Hotel Management
30 Nov 2024 by Andrea, Hotel Management
Hi Rita, we are happy to hear that you enjoyed our rooftop terrace, free drink machines and found our rooms comfortable and modern. Thank you so much for your feedback, we really appreciate it :)
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Andrea, Hotel Management
Hi Susan, thank you so much for your feedback, we really appreciate it :)
by A verified traveler
Posted 26 Nov 2024
Nice and clean hotel, convenient location. The drink machines on each floor is good, but it would be better if the is hot water and non-caffine options.
Comment from Hotel Management
30 Nov 2024 by Andrea, Hotel Management
Hi Mei, we are pleased to hear that you liked our central location, free drink machines and found our hotel nice and clean. Thank you so much for your feedback, we really appreciate it :)
by A verified traveler
Posted 24 Nov 2024
Very modern and clean. Staff professional. Great location, bus stop 2 blocks away. Beverage machine drinks of very poor quality and doesn't fit with the rest of the hotel's quality image. Need a light near the sink for make up and shaving which can be stalled on the wall.
Comment from Hotel Management
25 Nov 2024 by Andrea, Hotel Management
Hello Victoria, we are pleased to hear that you liked our central location and found our hotel modern and clean. We are really happy to know that you found our personal professional. Thank you so much for your feedback, we really appreciate it :) We hope to welcome you soon in your next stay in Queenstown!
