Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jersey City
Posted 28 Dec 2024
Fantastic stay. Right across walmart and other stores. Hearty breakfast and pool access. Would definitely comeback if travelling north and need a place to stay overnight
Comment from Hotel Management
29 Dec 2024 by Rachel, Hotel Management
Dear Arunava,Thank you for your fantastic 5 out of 5 review! We’re thrilled to hear that you enjoyed your stay, from our convenient location near Walmart and other stores to the hearty breakfast and pool access. It’s wonderful to know we provided a comfortable stopover for your travels.We look forward to welcoming you back on your next trip north. Safe travels, and see you soon!Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Rach, Hotel Management
Thank you for your 5 out of 5 rating! We’re thrilled to know you had a positive experience during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back for another great visit.Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 10 Dec 2024
The bathtub was dirty and so was the grout, facility in general needs to be refreshed. Limited staff, but very friendly.
Comment from Hotel Management
10 Dec 2024 by Rachel , Hotel Management
Hello Robert, Thank you for taking the time to review us. I am sorry that you did not have an exceptional stay with us recently. I will share your comments with our housekeeping and maintenance staff. We are looking into renovations for the property. We hope to see you again so that we can show you how we have used your comments to improve.Sincerely, Rachel DuellGeneral Manager
by A verified traveler
Posted 6 Dec 2024
Friendly staff
Comment from Hotel Management
6 Dec 2024 by Rachel, Hotel Management
Dear Robert,Thank you for your 5 out of 5 rating! We’re delighted to know that our team’s friendliness made a positive impression on your stay. Providing warm and welcoming service is a top priority, and it’s always great to see it recognized.We look forward to hosting you again for another excellent experience!Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 3 Dec 2024
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Comment from Hotel Management
3 Dec 2024 by Rachel, Hotel Management
Hello Russ, Thank you for your 4 out of 5 rating! We’re glad to hear that you had an overall positive experience during your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay!Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Clean efficient....everything great except the coffee was undrinkabley bad
Comment from Hotel Management
3 Dec 2024 by rach, Hotel Management
Dear Mahlon,Thank you for your 5 out of 5 rating and for sharing your feedback! I’m delighted to hear that you found everything clean and efficient and that most aspects of your stay met your expectations. However, I’m sorry to hear that the coffee didn’t meet your standards.We’ll certainly review the quality of our coffee to ensure it provides a better experience for our guests moving forward. Your feedback is invaluable, and I appreciate you bringing this to our attention.We hope to welcome you back soon for another great visit—this time with a better coffee experience!Warm regards, Rachel Duell General Manager Sleep Inn & Suites, Queensbury, NY
by A verified traveler
Posted 25 Nov 2024
Peace place
Comment from Hotel Management
25 Nov 2024 by Rachel , Hotel Management
Dear Giorgi,Thank you for your wonderful 5 out of 5 rating! We’re delighted to hear that you found our property to be a peaceful retreat. Creating a calm and welcoming atmosphere is what we strive for, and it’s great to know we succeeded during your stay.We hope to welcome you back for another relaxing visit soon!Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Rachel , Hotel Management
Dear Becky,Thank you for sharing your feedback. I’m sorry to hear that your stay didn’t meet your expectations. We always strive to provide a positive experience for our guests, and I’d appreciate any specific details about what could have been improved during your visit. Your input is invaluable in helping us make necessary adjustments and better serve our guests.Please feel free to reach out if there’s anything you’d like to discuss further. I hope we have the opportunity to provide you with a much better experience in the future.Best regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Breakfasts were delicious, coffee from machine phenomenal, best pillows on bed.
All Staff I interacted with were wonderful!!
Room was clean.
I did not get housekeeping 2 of the days I was there (I was told short staffed). It was okay as there were enough towels etc.
Hall carpets on 2nd Floor were dirty and stained, not the best for appearance.
Overall great visit!!
Comment from Hotel Management
19 Nov 2024 by Rachel, Hotel Management
Dear Melissa,Thank you for your fantastic 5 out of 5 rating and for sharing such detailed feedback! I’m thrilled to hear that you enjoyed our breakfast, loved the coffee, and found the pillows and room comfort to your liking. Your kind words about our staff mean the world to us, as we strive to make every guest interaction positive and welcoming.I appreciate your understanding regarding housekeeping service during your stay, and I’m glad we could still meet your needs with towels and other essentials. Your feedback about the hall carpets on the second floor is noted, and we’ll be addressing this to improve the overall appearance and impression of our property.Thank you for your thoughtful comments, and we look forward to welcoming you back for another great visit in the future!Warm regards,Rachel DuellGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Is good
Comment from Hotel Management
17 Nov 2024 by Rachel , Hotel Management
Dear Pascual, Thank you for your fantastic 5 out of 5 rating! We’re delighted to hear that you had such a positive experience during your stay. Your feedback means so much to us, and we’re thrilled to have met your expectations. We look forward to welcoming you back for another great visit soon! Warm regards, Rachel Duell General Manager Sleep Inn & Suites, Queensbury, NY
