Ratings based on 755 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Very clean, amenities allowing a lot of self service (fully equipped kitchen, utensils, storage, laundry service). Only microwave oven available, no stove. The staff is very helpful, attentive and kind. Nothing really to mention as dislikes.
Comment from Hotel Management
29 Oct 2024 by KF, Hotel Management
Thank you for the great review. Our staff thrives at doing our best.
by A verified traveler from Cliffside Park
Posted 24 Oct 2024
The shower need to be a little better clean.
Comment from Hotel Management
25 Oct 2024 by KF, Hotel Management
Armando, Thank you for your feedback. We hope the rest of your staff was perfect.
by A verified traveler
Posted 18 Oct 2024
Staff was great during check in. Traveling with small dog - dog area well lit for night visits.
Comment from Hotel Management
22 Oct 2024 by KF, Hotel Management
Good morning Lu Ann, Thank you for the review and we are so happy our lighting was perfect for letting your dog out at night.
by A verified traveler
Posted 9 Oct 2024
It was a perfect stay. Very welcoming stuff, clean, big rooms and nice experience overall. Very recommended
Comment from Hotel Management
10 Oct 2024 by KF, Hotel Management
Thank you for the amazing review, Nelly. Thank you for staying with us. We look forward to seeing you again.
by A verified traveler
Posted 4 Oct 2024
Excellent. New very clean premises. Great staff. So convenient. Good buffet breakfast, very clean area, enough variety. Pet friendly is true. Up to a truly Hilton experience.
Comment from Hotel Management
4 Oct 2024 by Kim, Hotel Management
Good afternoon Katherine, Thank you so much for the amazing review. We appreciate you and your feedback. We look forward to you staying with us again.
by A verified traveler
Posted 25 Sep 2024
Rooms are spacious, location is close to everything
Comment from Hotel Management
25 Sep 2024 by Elizabeth, Hotel Management
Dear Karen,Thank you very very much for leaving a review! We appreciate you for staying here and taking the time to complete a survey about your most recent stay! It means a lot! Thank you!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by KF, Hotel Management
Good Afternoon, Marco, thank you for staying with us. We appreciate your feedback. We look forward to future stays with us.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler from Waterbury
Posted 10 Sep 2024
Only 1 elevator working wasnt fun. But staff was super friendly and attentive
Comment from Hotel Management
10 Sep 2024 by Elizabeth, Hotel Management
Thank you for staying. I am so sorry we let you down not having 2 elevators and just 1. I thank you for your understanding during this time! I'm glad the rest of your stay was enjoyable! We look forward to welcoming you back and we should have all elevators up and running!
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Elizabeth, Hotel Management
Please call 518-741-7600 so I can ger feedback on what we could have done better. We hope that you had a safe trip back!
