Ratings based on 972 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Nice spot!
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Sydney,We are thrilled to hear that you enjoyed our hotel's location! Thank you for taking the time to share your feedback with us. We hope you had a pleasant stay overall and look forward to welcoming you back in the future for another enjoyable experience.
by A verified traveler
Posted 30 Dec 2024
Nice respectable and affordable option.
Comment from Hotel Management
2 Jan 2025 by Manager, Hotel Management
Hello Stacie,We are pleased to hear that you found our hotel to be a nice and respectable choice within your budget. Your feedback is valuable to us as we strive to provide a positive guest experience. If you have any further comments or need assistance, please feel free to reach out to us directly.
by A verified traveler
Posted 29 Dec 2024
Love the area of the hotel and the heated pool
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Sara,We are delighted to hear that you enjoyed our hotelÔÇÖs location and heated pool. Your positive feedback is greatly appreciated, and we hope to welcome you back for another relaxing stay in the future.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Maria Florencia,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them accordingly.
by A verified traveler
Posted 19 Dec 2024
very pleasant stay
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello maureen,We are delighted to hear that you had a pleasant stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please feel free to contact us directly.
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Amanda,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another 5-star stay.
by A verified traveler from Pierrefonds
Posted 11 Dec 2024
Very average room, on the older side.
Comment from Hotel Management
13 Dec 2024 by Manager, Hotel Management
Hello Lavih, We appreciate your feedback and take all comments into consideration for future improvements. Your experience is valuable to us as we strive to enhance our guests' stay. Thank you for choosing our hotel, and we hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 4 Dec 2024
Very convenient location for people who travel for appointments
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Amanda,We are pleased to hear that you found our hotel's location convenient for your appointments. If you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
by A verified traveler
Posted 3 Dec 2024
Everything was run down and dirty. I have stayed here before and it wasn’t perfect but now it’s gotten worse. The smell in the entire hotel is awful. My room was so dirty and it was never cleaned. Medication from last person was left on the night stand. The carpets were not vacuumed but they were dirty. Stained and smelled. The bathroom was dirty and smelled as well. The floor was sticky and the tub was dirty. The desk chair in the room was broken. The lounge chair in the room was stained and very dirty.
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Lori, We are sorry to hear about your recent experience. Our team strives to maintain a high standard of cleanliness throughout the hotel. We encourage our guests to reach out to our management team directly to address any concerns so they can be promptly investigated and resolved. Thank you for bringing this to our attention.
by A verified traveler
Posted 2 Dec 2024
Nobody at the desk when i came to check in wait for awhile then in my way out already outside finally someone came, breakfast lousy,no coffe ,no orange juice,got to go to front desk to look for someone (lack of personal?) I believe this property really need a huge renovation, weird smell in the hallway specially in the second floor,the room has a strong draft of cold air..and rusted ceiling bathroom area,slow flush toilet ,thought was going to clog.not really happy, i wouldn't stay again in that property..
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Rigoberto, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. We would recommend contacting the management directly with detailed information to address your concerns and ensure a more satisfactory stay in the future.
