Ratings based on 455 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler from Brooklyn
Posted 13 Dec 2023
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Posted 6 Nov 2023
Nothing
by A verified traveler
Posted 2 Nov 2023 on Orbitz
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic.
Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old.
Advice: bring some white noise!
by A verified traveler
Posted 1 Nov 2023
by A verified traveler
Posted 30 Oct 2023
by A verified traveler
Posted 30 Oct 2023
by A verified traveler
Posted 29 Oct 2023
Area around hotel was noisy but I guess it’s to be expected for a hotel near a major airport.
by A verified traveler
Posted 27 Oct 2023
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
