Ratings based on 279 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2023
This hotel is no longer open
by A verified traveler
Posted 7 Feb 2023 on Hotels
Good!
by A verified traveler
Posted 26 Dec 2022
The property seems to not be well maintained. Our room door was busted and needed to be forced to shut and open. The heating unit in the room was very noisy and did not shut off when the desired temp was reached; we were up all night lowering the thermostat every hour or so, but it didn’t work.
Comment from Hotel Management
15 Jan 2023 by Dean Riddle GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 20 Nov 2022 on Travelocity
This was a complete disaster of a stay. When checking in, I asked if there was some sort of free upgrade available, which a simple no would have been fine and I would have understood. It was something that I figured would cause no harm in a simple ask. However, what was not acceptable was the response I got from the coworker to the kind lady who was checking me in. "At the price you paid, absolutely not." said in the most snarky attitude in voice. And I wish my problems ended there, but that pretty much set the tone for the entire night. When me and my guess went up to our room for check in, we hand a extremely hard time trying to open and close the door. It was scraping the door frame so badly, that it made an incredibly loud sound, and did this everytime that it opened. Upon going into the room, it seemed clean enough as we took our first looks around and settled in. I decided to call down to the front and ask for extra toiletries and for extra pillows. After receiving stuff, was told that there was only one clean pillow left in the hotel, and so they would only provide one. As I looked closer at the toiletries, I noticed a few things, one of which was several of them had already been used and where inconsistent with the amounts in them. Then when I went to go open a lotion bottle, the whole inside was covered in tiny, stubbly, what I assumed to be hairs. Unfortunatly, I do not have enough characters to explain the rest of this, or the rudeness of the staff.Contact for more
Comment from Hotel Management
21 Nov 2022 by Dean Riddle GM, Hotel Management
Sometimes things don't go as planned, we are reviewing the video and audio recordings to improve our services. Thank you for your comments.
by A verified traveler
Posted 20 Nov 2022
clean hotel
Comment from Hotel Management
15 Jan 2023 by Dean Riddle GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 22 Oct 2022
Hotel was quiet and clean. Check in was super easy and the front desk staff was very friendly and helpful.
Comment from Hotel Management
19 Nov 2022 by Dean, Hotel Management
Thank you for your review
by A verified traveler
Posted 11 Oct 2022
This hotel was clean inside with a great breakfast. Parking was difficult and the area it is was dirty and felt unsafe for a family to be walking around. If you need a hotel in Long Island this is a good option. Next time I will choose to stay out of the long Island area.
Comment from Hotel Management
19 Nov 2022 by Dean, Hotel Management
Thank you for your review
by A verified traveler
Posted 1 Oct 2022 on Hotels
Comment from Hotel Management
19 Nov 2022 by Dean, Hotel Management
Thank you for your review
by A verified traveler
Posted 26 Sep 2022
Rooms and beds were comfortable
Comment from Hotel Management
19 Nov 2022 by Dean, Hotel Management
Thank you for review
by A verified traveler
Posted 15 Sep 2022
The hotel was really good, clean, new, the staff was very friendly and helpful. The breakfast was good, the only thing was the small area for breakfast. The lady that helped at breakfast was very nice and helpful. Overall i will stay again at La Quinta. :)
