Ratings based on 643 Verified Reviews

3.7 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2021
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2021
1 out of 5
by A verified traveler

Hotel closed and hotels.com not responding

Posted 27 Apr 2021 on Hotels
"closed until further notice" even though I had already paid and was left stranded at 4 am in Queens. Contacted hotels.com and I am still waiting to hear back. Probably the last time I use this app.
2 out of 5
by A verified traveler

Posted 19 Nov 2020 on Hotels
This Hotel is closed
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2020 on Hotels
4 out of 5
by A verified traveler

Awesome location nice place

Posted 13 Mar 2020 on Hotels
It was a clean hotel staff is friendly the housekeeper spanish woman short hair has a attitude problem and she dont like her job i stayed for 2 weeks for 2 weeks there was no wifi in the rooms none at all if you drive parking sucks i got several parking tickets the prices of there snacks is ridiculous and not even good snacks location is awesome
1 out of 5
by A verified traveler from New York, NY

Posted 12 Mar 2020
Hotel would not allow me to check-in for my one (1) night stay without cash security deposit, despite (1) finding out I was a victim of fraud / unauthorized credit card use, and (2) having already pre-paid for my reservation. Biggest slap in the face is they kept the money I already paid despite the front desk manager " Sam " - a shorter guy turning me away, even AFTER Expedia called and explained the situation to him. Totally unprofessional, I would NOT recommend.
2 out of 5
by A verified traveler

Posted 9 Mar 2020
I like the area. I didn't like the staff in reception
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2020
5 out of 5
by A verified traveler

Queens local

Posted 7 Mar 2020 on Hotels
Hotel was very good was Queens is a heck of a place so just keep in mind when you walk in to the hotel, not driving.