Ratings based on 3,953 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Abigail, we’re delighted you loved your experience at Comfort Inn JFK Airport. We look forward to welcoming you back soon!
by A verified traveler
Posted 22 Nov 2024
I suggest that for breakfast scheduled should be 6:30 to 10:00. As for the area the only downfall is there are two much trucks and it’s located new to the road salt company: not great of a view. Everything else is good.
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Bibi, thank you for staying with us at Comfort Inn JFK Airport. The team appreciates your suggestion regarding breakfast timings. Despite your concerns about the surroundings, we're glad that your overall experience was positive. We’re looking forward to welcoming you back.
by A verified traveler
Posted 21 Nov 2024
Room assigned had dirty carpeting, wallpaper was peeling off walls. Hallway felt dirty as well.
Bathroom floor was not clean.
Room was next to elevator shaft . Was very noisy along with loud outside noise .
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Laurel, thank you for sharing your insights. The team is eager to look into your concerns regarding the room and overall experience. Cleanliness and comfort are always a priority, and improvements will be pursued to enhance the guest experience. Your feedback is valued, and it helps us ensure a better stay for all guests.
by A verified traveler
Posted 21 Nov 2024
Convenient breakfast and airport shuttle
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Lorrie, thank you for staying with us at Comfort Inn JFK Airport. We're delighted you found convenience in our breakfast and airport shuttle. We look forward to welcoming you back soon!
by A verified traveler
Posted 20 Nov 2024
Convenience
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Cindy, thank you for sharing your thoughts. It's good to know that you found the location convenient. We hope to have another opportunity to provide you with an even more satisfying experience in the future. Safe travels!
by A verified traveler
Posted 19 Nov 2024
The location of this property was not good
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Rufus, thank you for staying with us at Comfort Inn JFK Airport. We're pleased you chose our hotel and appreciate your feedback on the location. Our team is committed to making every visit enjoyable, and we hope to have the opportunity to welcome you back again soon.
by A verified traveler
Posted 19 Nov 2024
We had to wait more than an hour for the shuttle from the airport.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Richard, thank you for sharing your experience. While there was an unexpected delay with the shuttle service, we hope that overall you found your stay at Comfort Inn JFK Airport enjoyable. Your feedback is appreciated, and we hope to see you again in the future.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Ying, thank you for sharing your feedback. The team at the hotel values your input and would be eager to make your future visits more enjoyable.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Balaka, it’s wonderful to hear you had a great time at Comfort Inn JFK Airport. We hope to see you again soon!
