Ratings based on 394 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
The hotel staff were friendly, the breakfast offered included a variety of food, and was easy walking distance to the old town. The dinner menu did not offer a variety of good and as expensive. In addition, the bar was closed on the nights we were there.
by A verified traveler
Great place to stay with warm friendly staff
Posted 20 Aug 2024 on HotelsArrived late and checked in no problems, front desk very helpful, room was very clean, though very warm fixed by opening the window onto the court yard. Really wonderful view. Quite room quite location friendly waem staff, breakfast buffet was great too. Free parking included. Great location 10mins from market place by walk. Will visit again.
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Posted 15 Sep 2022 on Hotels
by A verified traveler
Posted 20 Aug 2022 on Hotels
Penelope in particular was very friendly and helpful
by A verified traveler
Posted 7 Aug 2022
by A verified traveler
Posted 12 Jul 2022
by A verified traveler from Kronach
Posted 19 Mar 2022
The beds were uncomfortable. I had to pay extra for parking, why?
Comment from Hotel Management
17 May 2022 by Sales Manager, Hotel Management
Hallo Klaus,
danke für Ihr Feedback.
Schade, dass Sie die Investition für einen beleuchteten, videoüberwachten und beschrankten Parkplatz als zu hoch empfinden.
Bei Verfügbarkeit können Sie bei Ihrem nächsten Besuch gern am Abteigarten kostenfrei parken. Diese Fläche gehört allerdings nicht zu unserem Hotel.
Bis bald im Best Western Hotel Schlossmühle in Quedlinburg.
by A verified traveler
Nice hotel near the city center
Posted 20 Dec 2021 on HotelsI has been very pleasant. Beautiful place, friendly staff. Carful, parking is 10€ per night, which can be avoided if you find a free spot around the hotel.
The hotel is very close to the city center.
by A verified traveler
Best Western Quedlinburg
Posted 5 Jul 2020 on HotelsOur room was basic which was fine however there was a bad sewage smell from the toilet. Smell was so bad that we opted not to spend the night.
Comment from Hotel Management
5 Jul 2020 by Hotel Schlossmuehle, Hotel Management
Dear Keith, We are very sorry, for the smell and that you was not spending the night in our hotel. In the most cases there is a room changing possible. Maybe we will welcome you again in another room and wish you all the best. Stay healthy!
