Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Friendly staff, easy check in. Hotel not very full, I wish ppl would be more spread out instead of being next to each other.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Unfortunately, several issues affected the quality of my experience, and I believe these matters should be addressed to ensure better service for future guests.
Room Cleanliness: Upon entering my room, I immediately noticed that it was not adequately cleaned. Specifically, the room was filled with dog hair, which was both unpleasant and uncomfortable, especially for guests with allergies. This level of cleanliness does not meet the standards I expect from your establishment.
Breakfast Options: The breakfast options were quite limited, with few choices available. Additionally, the quality did not seem in line with the price and reputation of the hotel. I hope this feedback can lead to more varied and satisfying breakfast offerings in the future.
Dishware Hygiene: I observed that some of the plates provided during breakfast were not properly cleaned, which raised concerns about overall hygiene standards. This was quite disappointing, as clean and sanitary dishware is essential for any dining experience.
I hope you understand my dissatisfaction and take these matters seriously.
by A verified traveler
Posted 24 Oct 2024
Host Mark was extremely pleasant and helpful and room and breakfast excellent
by A verified traveler from laval
Posted 20 Oct 2024
It is clean. The beds are comfortable. The price is good. Breakfast is included. All and all is good!
by A verified traveler
Posted 19 Oct 2024
Good location, fare rate
by A verified traveler from Lisle
Posted 14 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Looks new and clean. By the river, good view.
by A verified traveler from Lisle
Posted 13 Oct 2024
nice modern clean property well located
by A verified traveler
Posted 12 Oct 2024
it’s not a quiet place. I always hear people walking around upstairs. Breakfast service was pool. It did not serve enough food.