Ratings based on 930 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The property was exactly as described, we stayed in an original cell room, we had a sink but had to use a shared bathroom which was a bit of a walk down the hall. Breakfast was included and there was a bit of variety each day, we were close to everything in the old city and had no problems walking to everything we had planned the museum inside the hotel was filled with beautiful artifacts in amazing displays, the staff were wonderful and spoke English
by A verified traveler
Posted 21 Nov 2024
Being a monastery converted into a hotel, the experience was unique and different from usual hotels.Very clean, quiet and confortable. The looks are truly authentic but the confort is modern.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Be aware that this is an actual monastery. There is no talking allowed in the breakfast room. You must eat in the lobby to talk. There is also no maid service. You can leave your towels outside your door if you want clean ones dropped off at your door.
Comment from Hotel Management
11 Nov 2024 by The Front Desk, Hotel Management
Bonjour Michael, Thank you for your feedback and for highlighting our unique services. We’d like to clarify that we offer partial cleaning services during your stay, which includes towel exchanges and replenishing amenities upon request. This approach is in keeping with the peaceful, minimalist philosophy of the monastery, allowing for a serene environment while still providing comfort. We offer full cleaning after 3 days. We appreciate your understanding and hope that despite these differences, you had an enjoyable and restful stay. We’re grateful for your review and look forward to welcoming you again in the future at your Monastery!Warm regards,
by A verified traveler
Posted 5 Nov 2024
This hotel offers a different experience. It is not just a hotel, but a moment of reflection in your life. Everything is perfectly thought out and organized to ensure a comfortable stay and to take home good memories.
Comment from Hotel Management
11 Nov 2024 by The Front Desk, Hotel Management
Bonjour, Thank you so much for your kind words! We are thrilled to hear that our hotel provided not just a place to stay, but a meaningful experience for you. It's wonderful to know that the attention to detail and our focus on comfort helped create lasting memories. We truly appreciate your feedback and hope to welcome you back for another memorable stay in the future at your Monastery!
by A verified traveler
Posted 25 Oct 2024
This contemplative hotel is warm, welcoming, simple and quiet. It is encouraging for an introspective visit, but also supports others for whom it is a perch in Old Quebec.
In the contemporary rooms the bathrooms are very, very deep and could be awkward for a disabled person. There is no TV in the room. Kind, warm and welcoming people. This is an outstanding place to visit.
Comment from Hotel Management
3 Nov 2024 by The Front Desk, Hotel Management
Bonjour Susan, Thank you so much for sharing your experience! We’re really glad to hear you found our hotel warm and welcoming—it means a lot to us. We strive to create a peaceful atmosphere for introspection, and it’s wonderful to know you felt that during your stay.We appreciate your feedback about the bathrooms and the absence of a TV; we’re always looking for ways to improve accessibility and comfort for all our guests. Your kind words about our team truly warmed our hearts. We hope to welcome you back soon for another memorable visit at your Monastery!
by A verified traveler
Posted 25 Oct 2024
Delightful and fascinating!
Comment from Hotel Management
30 Oct 2024 by The Front Desk, Hotel Management
Bonjour Jane, Thank you for your perfect rating! It’s always rewarding to know our guests had a memorable stay. We can’t wait to see you again at your monastery!
by A verified traveler from Sarasota
Posted 21 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Front Desk, Hotel Management
Bonjour Aime, Thank you for your amazing feedback! We’re delighted you enjoyed your stay and look forward to your next visit in your Monastery!
by A verified traveler
Posted 19 Oct 2024
Great place to unwind.
Comment from Hotel Management
30 Oct 2024 by The Front Desk, Hotel Management
Bonjour Francisco, We truly appreciate your 5-star review! It’s our pleasure to provide a great experience, and we hope to see you again in the future at your Monastery!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Front Desk, Hotel Management
Bonjour Tracy,We’re so glad you had a fantastic experience! Your comments motivate us to keep providing exceptional service. We hope to see you again at your Monastery!
