Ratings based on 1,011 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Amandine, Hotel Management
Bonjour,Merci de vos commentaires!Bonne journée!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Charles, Hotel Management
Cher client, merci d'avoir été des nôtres et pour avoir pris le temps de répondre au sondage en ligne. Au nom de toute l'équipe, nous sommes ravis que vous ayez apprécié votre passage chez nous et nous espérons avoir la chance de vous accueillir de nouveau bientôt!
by A verified traveler
Posted 21 Nov 2024
We were given a room on a floor that didn’t have an elevator going to it we had to lug our luggage down & up some stairs No one offered to help with our luggage to that room or when we moved rooms the next night. I requested an another room for the second night & was given that. Service of your staff was very poor. There was also a dirty diaper in the hallway down from us & lots of noise.
Comment from Hotel Management
21 Nov 2024 by Charles, Hotel Management
Dear guest, thank you for taking the time to fill in the online survey. We are sorry that our associates did not meet your expectations. Please know that as long as our staff is not busy, we are happy to help with luggage upon request. A follow-up will be made with our housekeeping team as well about the hallway's cleanliness.
by A verified traveler
Posted 20 Nov 2024
Superbe chambre, propreté impeccable, grandeur spacieuse, très biens situé. Je recommande fortement. D’autant plus d’un accueil rapide et très courtois.
Comment from Hotel Management
20 Nov 2024 by Directeur de la réception, Hotel Management
Cher client, merci beaucoup d'avoir pris le temps de répondre au questionnaire en ligne et merci également pour votre excellente note! Nous sommes heureux que vous ayez apprécié votre passage parmi nous et nous transmettrons vos compliments par rapport à l'accueil aux personnes concernées. Nous espérons vous revoir bientôt!
by A verified traveler
Posted 17 Nov 2024
Great hotel great experience
by A verified traveler
Posted 15 Nov 2024
Great hotel
Comment from Hotel Management
15 Nov 2024 by Charles, Hotel Management
Dear guest, thank you very much for staying with us and taking the time to leave us a review! We appreciate all our guests' feedback, positive or negative.On bahalf of all associates, we are delighted that you have enjoyed your stay and we look forward to welcoming you again soon!
by A verified traveler
Posted 13 Nov 2024
Good hotel in a convenient location. Not many services in the hotel but otherwise good
Comment from Hotel Management
14 Nov 2024 by Charles, Hotel Management
Thank you for staying with us and for taking the time to leave us a review! We hope to have the pleasure to welcome you again in the future.
by A verified traveler
Posted 12 Nov 2024
Perfect
Comment from Hotel Management
12 Nov 2024 by Amandine, Hotel Management
Hi,Thank you for taking the time to review your stay!All the best
by A verified traveler from Kinkora
Posted 10 Nov 2024
Good one night stay close to shopping and easy exit to main highways. The St HUBERT RESTAURANT IS RIGHT BESIDE THE HOTEL AND WAS EXCELLENT SERVICE AND FOOD.
Comment from Hotel Management
11 Nov 2024 by Olivier, Front desk agent, Hotel Management
Hi,We thank you for taking the time to participate to our online survey ragerding your stay. We always enjoy comments, and we will use them to improve the quality of our services. We hope to have the privilege to welcome you again among us.Salutations,
by A verified traveler
Posted 9 Nov 2024
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Comment from Hotel Management
10 Nov 2024 by Annabelle, Hotel Management
Mme. Brianna,Nous aimerions vous remercier d’avoir pris le temps de répondre à notre sondage en ligne. Les commentaires de nos clients sont très importants pour nous et votre participation nous aide à poursuivre nos efforts afin d’offrir un excellent service et un merveilleux séjour.Nous vous remercions de votre confiance et espérons vous revoir bientôt.Veuillez recevoir nos plus cordiales salutations.
