Ratings based on 986 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
The room was musty and smelt pretty bad. There was also a dried blood spot on the comforter ( I dont think they change them, only the sheets) .
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your staying at Hotel-Motel Le Regent and we assure you that we will do the best we can to meet your satisfaction for the next reservations at Hotel-Motel Le Regent!
by A verified traveler
Posted 16 Oct 2024
Service is poor
Comment from Hotel Management
18 Oct 2024 by Le Régent, Hotel Management
Chère cliente, Nous remercions pour votre commentaire, Nous nous excusons des inconvénients rencontrés et soyez assuré que votre commentaire sera considéré afin qu’un suivi soit effectué. Sincèrement Mohamed
by A verified traveler
Posted 10 Oct 2024
This is a perfectly fine motel, close to the best parts of Quebec City if you have a car. The room was clean. I'm docking a star because the toilet was running and the plumbing was off.
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your staying at Hotel-Motel Le Regent and we assure you that we will do the best we can to meet your satisfaction for the next reservations at Hotel-Motel Le Regent!
by A verified traveler
Posted 10 Oct 2024
Good and comfortable to rest for the night. We stayed 2 nights. Cheaper compared to other accommodation.
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your recent staying at Hotel-Motel Le Regent and your satisfaction is our encouragement. We happily assure you that we will keep doing the best we can to meet your satisfaction for the next staying at Hotel-Motel Le Regent!
by A verified traveler from Newcastle
Posted 8 Oct 2024
Good location. Small not accessible room
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your staying at Hotel-Motel Le Regent and we assure you that we will do the best we can to meet your satisfaction for the next reservations at Hotel-Motel Le Regent!
by A verified traveler
Posted 5 Oct 2024
Good area but average property
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your recent visit at Hotel-Motel Le Regent and we assure you that we will happily do the best we can to meet your satisfaction for the next staying at Hotel-Motel Le Regent!
by A verified traveler
Posted 30 Sep 2024
The room was clean except the toilet who was pretty dirty
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your staying at Hotel-Motel Le Regent and we assure you that we will do the best we can to meet your satisfaction for the next reservations at Hotel-Motel Le Regent!
by A verified traveler
Posted 24 Sep 2024
No one was there when we arrived to check in. No one answered phone either. Room was old. Bed had sucken spots everywhere. Bathtub had paint peeling off everywhere. Looked gross and unappealing. Property was dirty, unkept and definitely did not look like photos at all. Would not recommend or stay again. Did not feel safe or comfortable.
Comment from Hotel Management
18 Nov 2024 by Hotel-Motel Le régent, Hotel Management
Dear Customer, it is our pleasure to appreciate your staying at Hotel-Motel Le Regent and we assure you that we will do the best we can to meet your satisfaction for the next reservations at Hotel-Motel Le Regent!
by A verified traveler
Posted 16 Sep 2024
Very nice especially for the price. Just perfect for a hot shower, TV and comfy sleep.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Le Régent, Hotel Management
Merci beaucoup de votre commentaire Au plaisir de vous accueillir
