Ratings based on 1,350 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Service
Comment from Hotel Management
22 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Cher madame France Guimont, Merci pour cette merveilleuse note. Nous sommes ravis de savoir que vous avez aimé le service. En espérant vous revoir très vite.
by A verified traveler from Laval
Posted 10 Nov 2024
Very friendly service, very clean. The location is perfect, walking distance from the old city.
Comment from Hotel Management
14 Nov 2024 by Clément, customer service supervisor, Hotel Management
Dear Mr. Gad Cohen, We would like to thank you very much for your feedback. We are happy to know that you enjoyed our location and friendly service. We hope to see you again soon.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Chère madame Carole Yari, Merci beaucoup d'avoir pris le temps de nous laisser cette note. Nous sommes heureux de savoir que vous avez passé un bon séjour. En espérant vous revoir bientôt.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Chère madame Abhinaya Seshadri, Merci pour cette belle note. Nous sommes contents de savoir que vous avez aimé votre séjour. Au plaisir de vous revoir bientôt.
by A verified traveler
Posted 5 Nov 2024
The Tv didnt work. The coffee machine didnt work in the room or in the lobby.
Comment from Hotel Management
8 Nov 2024 by Clément, customer service supervisor, Hotel Management
Dear Mr. Robin Eddy, Thank you for taking the time to write this feedback. We are sorry to know that the Tv did not wok during your stay and the coffe machine too. Do not hesitate the next time to call us at the front desk to fix it. We hope to see you again soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Chère madame Adele Raftis, Merci d'avoir pris le temps de nous donner cette note. Nous espérons vous revoir très vite.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Chère madame Erika Seizer, Nous souhaitons vous remercier pour votre note. Nous sommes heureux de savoir que vous avez passé un bon séjour. En espérant vous accueillir de nouveau.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Cher.ère Angeli Biscaro, Merci d'avoir pris le temps de nous laisser cette note. Nous sommes contents de savoir que vous avez passé un bon séjour. Au plaisir de vous revoir bientôt.
by A verified traveler
Posted 3 Nov 2024
Great location
Comment from Hotel Management
10 Nov 2024 by Clément, customer service supervisor, Hotel Management
Dear Ms. Corinne Williams, Thank you very much for your note and comment. We are happy to hear that you enjoyed your stay. We hope to see you again soon.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Clément, customer service supervisor, Hotel Management
Dear Yume Kominami, Thank you for taking the time to let this note. We are sorry to hear that your stay did not live up to your expectations. We hope to you will give us another chance to welcome you again.
