Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
I asked the hotel for an early check in and they were very attentive. Reception provided me with the type of room I requested for my stay. The nepresso machine did not work and they changed it promptly. Generally the service was excellent. I visited the Skyspa just 2 minutes walk away and enjoyed a nice massage. There are several big stores near by and restaurants. Conveniently placed, big rooms , spacious bathroom. As I travel often for work to QC , I will definitely visit this hotel again . Free outdoor and indoor parking.
by A verified traveler from fulshear
Posted 14 Jan 2025
The overall experience was great. I like the bathroom lighting
by A verified traveler
Posted 31 Dec 2024
Great staff, hotel is a bit old. Shabby carpet in the room, room was quite dark.
Comment from Hotel Management
7 Jan 2025 by André MacFarlane - Directeur Services Client, Hotel Management
Thank you for staying with us at the Alt in Quebec City! We hope that you enjoyed your stay. We welcome your feedback on our rooms as we will keep your comments in mind going forward for any renovations. We hope to see you again soon!
by A verified traveler
Posted 30 Dec 2024
super good
Comment from Hotel Management
1 Jan 2025 by Andréa Saura, Hotel Management
Dear Mr Feng,We are delighted to hear that your stay met your expectations. Your satisfaction is our priority, and knowing that we contributed to making your visit enjoyable deeply touches us.With our heartfelt thanks,The Alt Québec Team
by A verified traveler
Posted 28 Dec 2024
Thanks
Comment from Hotel Management
1 Jan 2025 by Andréa Saura, Hotel Management
Dear Mr Allevato,We are delighted to hear that your stay met your expectations. Your satisfaction is our priority, and knowing that we contributed to making your visit enjoyable deeply touches us.With our heartfelt thanks,The Alt Québec Team
by A verified traveler
Posted 27 Dec 2024
Great
Comment from Hotel Management
1 Jan 2025 by Andréa Saura, Hotel Management
Cher Mme Martin,Nous sommes ravis d’apprendre que votre séjour a été à la hauteur de vos attentes. Votre satisfaction est notre priorité, et savoir que nous avons contribué à rendre votre visite agréable nous touche profondément.Avec tous nos remerciements,L'équipe du Alt Québec
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by André MacFarlane - Directeur Services Client, Hotel Management
Merci pour ce beau retour Elsa! Nous espérons que votre expérience au Alt a été à la hauteur de vos attentes et encore! Au plaisir de vous recevoir à nouveau.
by A verified traveler
Posted 4 Nov 2024
Propre, confortable, tout était parfait.
Comment from Hotel Management
4 Nov 2024 by André MacFarlane - Directeur Services Client, Hotel Management
Merci pour ce beau message Marie-Hélène. Nous sommes ravis de savoir que vous avez passé un moment agréable parmi nous à Québec!
by A verified traveler from Tyler
Posted 2 Nov 2024
Easy in and out.
Comment from Hotel Management
4 Nov 2024 by André MacFarlane - Directeur Services Client, Hotel Management
We are so glad that you enjoyed your time with us at the Alt and that your check-in/check-out process went smoothly! See you again soon!
by A verified traveler
Posted 19 Oct 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by André MacFarlane - Directeur, Services Client, Hotel Management
Merci d'avoir séjourné avec nous Benoit! C'est très apprécié pour cette note parfaite. Au plaisir de vous revoir prochainement!
