Ratings based on 969 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by El mzouri, front desk supervisor, Hotel Management
Dear Sanjeev,Thank you for taking the time to share your experience with us and for giving us a perfect score of 5/5! We are thrilled to hear that your recent stay met your expectations and brought you satisfaction.At Hôtel Entourage Sur le Lac, our goal is to provide all our guests with outstanding service and memorable moments. Knowing that we succeeded with you is the best reward for our team.We look forward to welcoming you back for another fantastic stay soon. Should you need anything for your next visit, please do not hesitate to reach out.Warm regards,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Mia Piché, Front office manager, Hotel Management
Thank you Navjot for this amazing rate !
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Mia Piché, Front office manager, Hotel Management
Thank you Reedoo for this 4 on 5 ! Looking forward to welcoming you again !
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Mia Piché, Front office manager, Hotel Management
Thank you Fanpu for this perfect rare ! Best regard !
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
Thank you so much for sharing your review and for rating your recent stay at Entourage sur-le-Lac with 4 out of 5. We’re delighted to hear that you enjoyed your experience with us.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
Je tiens à vous remercier d’avoir pris le temps de partager vos impressions sur votre récent séjour à l’hôtel Entourage. Votre avis est très précieux pour nous, car il nous permet d’améliorer continuellement nos services.
by A verified traveler
Posted 9 Nov 2024
Our stay at Entourage sur-le-lac in August was perfection. We booked one of the studios which was gorgeous. It was a brilliant size with our own little kitchenette and balcony overlooking the beautiful lake.
The hotel is a short drive away from Quebec City. Worth being out of the hustle and bustle of the city to enjoy the countryside and the lake. It is still close enough to enjoy everything touristy in the area.
We loved being able to enjoy kayaking on the lake for free as part of staying in the hotel. The food in the restaurant was also delicious.
I am already desperate to return. Thanks for an amazing stay!
Comment from Hotel Management
9 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed your stay in one of our studios and appreciated the beautiful lake views, peaceful surroundings, and the complimentary kayaking. We aim to make each stay memorable, and knowing you’re already eager to return brings us great joy!We’ve also shared your compliments with our restaurant team, who will be delighted to know their dishes left a lasting impression. It would be our pleasure to welcome you back for another exceptional stay by the lake.Looking forward to seeing you again soon!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
Un grand merci Mme Natacha pour votre retour d'expérience et votre généreuse note. Nous sommes touchés que vous ayez pris le temps de nous faire part de votre satisfaction.
by A verified traveler from AMES
Posted 2 Nov 2024
Exceptional amenities. Worth the price.
Comment from Hotel Management
5 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
Thank you very much for your rating and constructive comments. Your feedback allows us to identify what is working well and what can be improved.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by El mzouri, front desk supervisor, Hotel Management
A big thank you for your feedback and generous rating. We are touched that you took the time to share your satisfaction with us.
