Ratings based on 954 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Neil , Hotel Management
Dear Chris, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Neil , Hotel Management
Dear Sharon,Thank you for taking the time to provide us with a reviews; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 24 Dec 2024
Loved my stay with the wife. We will be back very soon.
Comment from Hotel Management
25 Dec 2024 by Neil , Hotel Management
Dear John, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 23 Dec 2024
Friendly lovely view of the bridges
Comment from Hotel Management
24 Dec 2024 by Neil , Hotel Management
Dear Amy, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Neil , Hotel Management
Dear Helen, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 5 Dec 2024
The breakfast was good and especially the lady who works there made it memorable
Comment from Hotel Management
6 Dec 2024 by Neil , Hotel Management
Dear Josephine, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 2 Dec 2024
Excellent stay, good staff, fantastic room and great breakfast
Comment from Hotel Management
3 Dec 2024 by Neil, Hotel Management
Dear Edward, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 1 Dec 2024
Excellent stay. Will come back again
Comment from Hotel Management
3 Dec 2024 by Neil, Hotel Management
Dear John, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 18 Nov 2024
Dated and dark interior. Back rooms are cold and noisy due to poor glazing. Top of rain shower head had about 20 years of accumulated grime. Never cleaned. Location good for quayside but it's not a luxury option.
Comment from Hotel Management
19 Nov 2024 by Neil, Hotel Management
Dear Jonathan,Thank you for taking the time to provide us with a reviews; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Neil , Hotel Management
Dear John, Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team