Ratings based on 756 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
It's clean, quiet and has a good location. It has a shared coffee room at the first floor and no coffee at the rooms. I would prefer coffee at the rooms. The access is not very convenient because of a short steep stair. There is a elevator though, but I think it's for wheelchair access. Parking is very close to the hotel.
Comment from Hotel Management
17 Jan 2025 by M.O, Hotel Management
Thank you for your kind feedback! We're delighted that you enjoyed your stay and can’t wait to welcome you back soon. Take care and safe travels
by A verified traveler
Posted 12 Jan 2025
Quiet, easy parking, convenient
Comment from Hotel Management
13 Jan 2025 by M.O, Hotel Management
Thank you for your kind feedback! We're delighted that you enjoyed your stay and can’t wait to welcome you back soon. Take care and safe travels.
by A verified traveler
Posted 6 Jan 2025
Nice room, nice breakfast buffet. 5 minutes to Berri-UQAM metro and good price too.
Comment from Hotel Management
7 Jan 2025 by gs, Hotel Management
Thank you for your positive feedback! We're glad to hear you had a pleasant stay. We appreciate your comments and look forward to welcoming you again in the future!
by A verified traveler
Posted 4 Jan 2025
Quiet. Nice breakfast. Friendly staff.
Could have offered lunch and dinner.
Comment from Hotel Management
5 Jan 2025 by M.O, Hotel Management
We truly appreciate your thoughtful feedback and hope to welcome you back in the near future. Stay safe and enjoy your travels!
by A verified traveler
Posted 3 Jan 2025
Good hotel
Comment from Hotel Management
5 Jan 2025 by M.O, Hotel Management
Thank you for your kind feedback! We're delighted that you enjoyed your stay and can’t wait to welcome you back soon. Take care and safe travels
by A verified traveler from Gatineau
Posted 3 Jan 2025
Found my spot when I have to do a quick 1 day to Montreal
Comment from Hotel Management
5 Jan 2025 by M.O, Hotel Management
Thank you for your kind feedback! We're delighted that you enjoyed your stay and can’t wait to welcome you back soon. Take care and safe travels
by A verified traveler
Posted 3 Jan 2025
The hotel was overall excellent—clean, comfortable, and with great amenities. However, the housekeepers were quite loud in the hallways, with banging against walls while cleaning nearby rooms, which disrupted the otherwise peaceful experience
Comment from Hotel Management
3 Jan 2025 by gs, Hotel Management
Thank you for your valuable feedback. We’re thrilled to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and amenities of our hotel. Ensuring a relaxing experience for our guests is a top priority.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
17 Jan 2025 by M.O, Hotel Management
Thank you for your kind feedback! We're delighted that you enjoyed your stay and can’t wait to welcome you back soon. Take care and safe travels
by A verified traveler
Posted 27 Dec 2024
Good
Comment from Hotel Management
27 Dec 2024 by M.O, Hotel Management
Thank you for your positive feedback. It gives us great pleasure in knowing that your stay met your expectations. We look forward to accommodating you again in the near future.
by A verified traveler
Posted 25 Dec 2024
Bad
Comment from Hotel Management
26 Dec 2024 by Jay, Hotel Management
Dear Hany, I would like to sincerely apologize for the experience you had during your recent stay. It is deeply concerning to hear that your visit did not meet your expectations, and I truly regret that we were unable to provide the high level of service and comfort that we strive for.Please know that we take your feedback seriously, and we will review everything to ensure we make the necessary improvements. Our goal is to create a memorable and enjoyable experience for every guest, and I regret that we fell short in your case. Your satisfaction is very important to us, and we would love the opportunity to welcome you back and show you the level of service you deserve.Once again, I apologize for any inconvenience caused, and we appreciate your understanding.Warm regards,
