Ratings based on 111 Verified Reviews
4.9 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Boiling hot, Noisy, Weird
Posted 19 Jul 2024 on HotelsNo hotel staff present in the place, check in and check out done with a machine, so if you need any help- you have non.
The room was boiling hot, with no AC nor Fan, woke up 6:00 AM sweating like crazy to hear insane bell noice coming from the chapel nearby. The only good thing was that it was clean, and its good because you will need to take 3 showers a day after sweating 24/7.
I’m traveling A-LOT and it was one of the weirdest experience I had.
by A verified traveler
Lovely stay
Posted 1 Jul 2024 on HotelsBeautiful, clean airport, no reception so laurel tricky to get any extra information but very comfortable, great views, spa area, very comfortable. We were only there for 1 night but would have loved to have stayed for more.
by A verified traveler
Swiss Stay
Posted 30 Jun 2024 on HotelsThe hotel is situated up the hillside above Unterterzen- you would probably need a car but there is an hourly bus service from just outside the hotel. Walking down to the village is fine takes about 10/15 mins but wouldn’t fancy the walk back up.The hotel itself is pretty new, standard rooms aren’t huge but comfortable and have a balcony. Good shower and there is a fridge in the room, however no kettle or coffee machine. Coffee is available at a charge from a machine in reception. People have complained about the church bells but they never bothered us (there are ear plugs supplied). Main issue with the room for U.K. travellers is only one socket accepts U.K. adaptors - you might want to bring EU type plugs for charging phones etc. As other travellers have noted there is no manned reception, checking in was fine but there aren’t a lot of staff around if there was an issue (there is a phone number to call). Also staff aren’t that fluent in English. The restaurant is based in the older conference centre side of the hotel, we only had breakfast which had a reasonable selection although I was disappointed in the muesli selection. There is an adjacent garden area with seating where we’d have a coffee after breakfast. Lunch and dinner are also available. The other thing to note is there are a lot of flies around- this seems to be an issue in the area not just the hotel.
by A verified traveler
Posted 9 Jun 2024
The hotel was just lovely. Wished we had more time.
by A verified traveler
Posted 4 Apr 2024 on Hotels
by A verified traveler from Miami
Posted 1 Jan 2024
The hotel is very well maintained and is ideally for a short term stay! We stayed for a night in the standard room - The room itself is modern - a coffee or tea maker would have been great to have. Also, the restroom didn’t have a vent, just an opening above and below the door which was kinda surprising. The gym is small and the infrared light cabin wasn’t working. The Sauna was the best part of the SPA area. Also, the hotel served breakfast in the morning which had everything we would ask for! Overall it is a good hotel with a magnificent view of the lake and mountains! Would definitely come again and maybe try to stay at the superior room!
by A verified traveler
Posted 24 Sep 2023
by A verified traveler from Glenhaven
Posted 29 Aug 2023
Lovely property with fantastic views. Comfortable bed and great shower
by A verified traveler
Posted 26 Jul 2023
by A verified traveler
BEAUTIFUL PLACE BUT NO AC
Posted 23 Jul 2023 on HotelsCHECK-IN WAS COMPLICATED BOTH BECAUSE WE HAD BOOKED W POINTS ONLY TO DISCOVER UPON ARRIVAL THEY DO NOT ACCEPT HOTELS.COM POINTS. ADDITIONALLY THERE WAS NO AIR CONDITIONING OF WHICH WE WERE NOT AWARE AND THERE IS NO STAFF AVAILABLE AT NIGHT (IF U RUN OUTR OF TOILET PAPER UR ON YOUR OWN. THAT SAID, PLACE IS BEAIUTIFUL WAS VERY CLEAN AND COMFORTABLE AND INCREDIBLE VIEWS !
