Ratings based on 182 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Southampton
Posted 19 Oct 2024
Nice place for exhibition
by A verified traveler
Posted 26 Aug 2024
Strongly recommended
Comment from Hotel Management
10 Sep 2024 by Hotel Management, Hotel Management
Dear Helen,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again!Best Regards,
by A verified traveler
Posted 20 Aug 2024
If you are going to the NECC do not look elsewhere. You can access the NECC through the hotel’s second floor and enter right between 5.1/5.2 and 6.1/6.2 and avoid all the hassles for taxis and traffic. Suuuper convinient!
Comment from Hotel Management
10 Sep 2024 by Hotel Management, Hotel Management
Dear Carlos,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again!Best Regards,
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 13 Jul 2024
by A verified traveler
Posted 2 Jul 2024
Likes:
- This hotel is great. The check-in and check-out processes were incredibly smooth, taking no more than 4 minutes.
- The room was very spacious and clean.
- Breakfast was nice. While there weren't many Western options, it was still better than any other hotel I've stayed at in Shanghai.
- The staff were very helpful and fluent in English.
Dislikes:
- Typically in Shanghai, hotels have robots that deliver food to your room. However, at this hotel, you have to go down and outside every time you order something. It would be amazing if they introduced robots or room deliveries.
- There were no facilities. The spa was closed during my entire stay, and there were no pools or entertainment spaces.
Overall, 8.5/10
Comment from Hotel Management
3 Jul 2024 by Hotel Management, Hotel Management
Dear Salma,Thank you for taking time to convey your thoughts on your recent stay.I'm sorry for the unpleasant experience.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again and giving us a chance to apologize!Best Regards,Hotel Management
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 28 Jun 2024
it is a very comfortable property.
Comment from Hotel Management
28 Jun 2024 by Hotel Management, Hotel Management
Dear Paul, Thank you for taking time to convey your thoughts on your recent stay. We're very glad to hear of your recognition of the hotel. Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again! Best Regards, Hotel Management
