Ratings based on 44 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Service was excellent
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
13 Aug 2024 by Carol Zeng, Hotel Management
Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Nice location
Posted 13 Jul 2021 on HotelsStayed three nights. Location convenient to restaurants, hotel price reasonable. Front desk staff was very helpful and friendly. The lobby is a little worn down. The air conditioning worked super well to keep my husband feeling cool in the summer heat.
by A verified traveler
Great stay, wish to book again
Posted 15 Jun 2021 on HotelsIt was a wonderful stay at Sheraton, no doubt when I see the name of Sheraton. Wish to book again!
by A verified traveler
Customer service needs improvement!
Posted 6 May 2021 on HotelsThe worst part of my stay was the fact that I was made to feel that I might not pay my bills. On checking in, I paid my 5-night stay bill in full with an additional deposit of 1000 yuan. To be accosted by staff to sign a 57 Yuan room service bill two days into my stay, was humiliating, and told, you did not pay when I had actually already attempted to pay the bill in cash in the morning, and was told there was no need. Covid regulations advertised but not followed- ie showing of green code etc. Cleanliness in the room was ok. Miserable with the amount of shampoo etc that was left in the room. Only replaced if completely used!
by A verified traveler
Posted 28 Mar 2021 on Hotels
by A verified traveler
Short Business Trip
Posted 26 Nov 2019 on HotelsIdeal location for business trip,perfect for walking & jogging And located near to shopping centre.
Comment from Hotel Management
27 Nov 2019 by Ashley Fan, Hotel Management
Dear Guest,
The giant sail shape of our hotel is located on the unique west coast of Qingdao,facing Tang Island Bay Park and Phoenix Island.Shopping malls and major scenic spots are aresurrounding the hotel.We are 20 minutes to Zhan Qiao Pier and Qingdao Train Station,and a 50-minute drive to Qingdao Liuting International Airport across the long sea bridge-Jiaozhou Bay Bridge,or via the Jiaozhou Bay Subsea Tunnel.Sheraton Huangdao Hotel is a convenient base for travelers to explore the city's business areas,beaches and beautiful scenic spots.
Allen Zhao
Director of Operations
by A verified traveler
Posted 22 Aug 2019 on Hotels
Everyone was very friendly.
Comment from Hotel Management
31 Aug 2019 by Ashley Fan, Hotel Management
Dear guest, Thank you for sharing your stay experience with us. Sheraton Huangdao Hotel is located in down town Weat Coast of Qingdao, nearby the shopping mall and theme park. Most of rooms in Sheraton Huangdao Hotel have sea-view and with Sheraton deep-sleep system and comfortable beds. Hope we could meet you in Qingdao west coast again, wish you all the best ! Allen Zhao , Executive Assistant Manager of Sheraton Huangdao Hotel
by A verified traveler
Posted 5 Apr 2019
