Ratings based on 59 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
I don't do reviews for outside use.
by A verified traveler
Posted 31 Aug 2024
It is a nice facility but possibly over priced for the dining facilities and service levels.
At the W I was known as ‘Room 160’ , the few times I went to the Mandarin I was known as Mr Evans. That is the difference.
by A verified traveler
Posted 30 Aug 2024
Easy to navigate around the property
by A verified traveler
Posted 29 Aug 2024
Beautifully designed property with courteous and service oriented staff. Room was nicely appointed but the shower kept flooding every time the overhead shower head was used. Had to use all our towels to mop up floor. Housekeeping informed and they stopped by but issue was never fixed. Dinner at Parelia restaurant was a complete disaster. Tough, fatty short ribs and rooster that tasted like cinnamon balls. I found the W and all the Costa Navarino properties lack the authentic Greek experience. If you are looking for fancy pools, overpriced everything and a pretentious feel, you’ve found the place.
by A verified traveler
Posted 11 Aug 2024
Excellent service and phenomenal location ,with an exceptional set up. Can’t ask for more. WOW wow wow. Congratulations to the team and ownership.
by A verified traveler from Streamwood
Posted 11 Jul 2024
Excellent beach and pool!
by A verified traveler
Posted 1 Jul 2024
by A verified traveler
Posted 15 Jun 2024
A great week at a great new(ish) resort! We loved popping into Gialova for dinner most nights and the hotel concierge happily arranged reservations and a taxi. Just 10 euros each way if you don’t want to walk. Highly recommend Anama, Elia and Kochili Fish in particular. Overall very good service and lovely friendly staff with a few very minor exceptions. A few small teaks could make this even better. More wait staff able to take orders at breakfast and pool, more local affordable shops including a pharmacy, slightly lower price point for pool side drinks and food and watersports. Spa massages were excellent!
Comment from Hotel Management
26 Jun 2024 by Yiannis Kosmas, Hotel Management
Dear Louise,Thank you for your thoughtful review. We are delighted to hear that you enjoyed your week at our escape and appreciated the convenience of our concierge services for arranging your dining experiences in Gialova.We value your suggestions for improvement and will take them into consideration. Enhancing wait staff availability at breakfast and the pool, adding more local shops, and adjusting the price points for poolside amenities and watersports are areas we will review. We are pleased to hear that you found our spa massages excellent and our staff friendly and helpful.Your feedback is invaluable, and we look forward to welcoming you back for an even better experience in the future.Best Regards,Yiannis KosmasGeneral Manager
by A verified traveler
An amazing resort
Posted 14 Jun 2024 on HotelsThis is a truly amazing resort. I loved the amazing views, mind-bending sunsets, enormously huge beachfront, endless pools and all surrounded by sort of quiet luxury. I’d give a piece of constructive feedback though. In my opinion the food at the restaurants is a bit overpriced. I mean I do get it’s a 5 star resort and that comes at a certain price-tag, but one would expect a more gourmet taste, and some of it did have it, but things like a Greek or Caesar salad that’s no different than any other tavern, but 3x more expensive, was just a bit disappointing to me. I’d just expect more gourmet taste, presentation and ingredients. Despite that, overall experience was 5/5, service, attitude and care were truly outstanding.
by A verified traveler
Posted 9 Jun 2024
