Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Clean, well appointed, good amenities, friendly staff. Unfortunately, it fails at job one: Providing a quiet place to sleep. Soundproofing seems non-existent as we could hear normal volume conversations in neighboring rooms. Plumbing noise is also awful. Lastly, the blinds had huge gaps allowing parking lot lighting to pour into the room.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Well, if you plan on wanting a "comfortable stay" this place wouldn't be it. My boyfriend and I seriously considered sleeping on the ground for our stay as we were pretty sure that the Flintsones had a more comfortable bed than what we experienced. I would have paid more money for another hotel had I known that the mattress was going to be waking me up every 2 hours. My back feels more crooked than a question mark, so I'm wondering if the Best Western wouldn't mind paying for some physical therapy to get my ish realigned again.
The breakfast was cool, pretty sure their coffee machine cost more than the mattresses though. Also there is literally like NO hot water, so the relaxing factor is pretty much non-existent. With the amount of towels they offer they should have considered re-adjusting their budget to allow more room to consider some pillow tops or at least a piece of cardboard to offer to sleep more comfortably on the ground.
Seriously, I cannot express enough about how uncomfortable this place was, the staff was nice though you could tell that they never slept in their hotel.
Pretty sure Tom Hanks in Castaway had more sleep than we did during our stay, just sayin.
by A verified traveler
Posted 16 Nov 2024
Muy viejo , incómodo, mucho ruido de afuera y el aire acondicionado también mucho ruido.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 10 Nov 2024
I was shocked that the room did not smell clean as soon as we opened the door. Smelled like a dirty wet dog...and don't get me wrong I love dogs. I did not request a room that accommodated a pet. The lady at the desk said all the rooms are pet friendly and so they may all have had a dog in them at one time, really?? What if I had been allergic to dogs, why would any hotel do that to their rooms?? The second room was better, but I would not recommend or stay there again.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
It’s nice
by A verified traveler
Posted 30 Oct 2024
