Ratings based on 277 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Downingtown

Posted 19 Jun 2024
Very helpful front desk
Comment from Hotel Management
24 Jun 2024 by Renaissance Shanghai Putuo Hotel, Hotel Management
,Dear Guest,Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel
5 out of 5
by A verified traveler

Posted 1 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by 上海明捷万丽酒店, Hotel Management
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并满意此次入住,期待您的再次光临!
3 out of 5
by A verified traveler

Posted 19 May 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by 上海明捷万丽酒店, Hotel Management
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,期待您的再次光临!
5 out of 5
by A verified traveler

Posted 8 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Chris Zhao, Hotel Management
Dear Anonymous , Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.Best Regards, Reaissance Shanghai Putuo Hotel
3 out of 5
by A verified traveler

Five staff facilities, staff Not up to the job.

Posted 4 May 2024 on Hotels
Nice hotel with good facilities. But not five star as claimed. No one really spoke English Apart from a couple at reception, including the restaurant which seem to be closed at night; although it was hard to tell. No many bar and I couldn’t find whether there was room service. Smell of cigarettes smoke. Nice indoor pool and spa.
Comment from Hotel Management
6 May 2024 by Chris Zhao, Hotel Management
Dear Shaun , Thank you for taking the time to share your feedback with us. It is delighted for the whole team and me to hear that you enjoyed the stay at Renaissance Shanghai Putuo Hotel as well as appreciating our location and view from the room. Renaissance Shanghai Putuo Hotel, a Marriott Luxury & Lifestyle Hotel, you'll find a place where simple delights become memorable moments. The hotel is ideally located on the Tongchuan Road, directly connected to Metro Line 7 Langao Road Station Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well. Best Regards, Reaissance Shanghai Putuo Hotel
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Convenient location , accessible to the Metro
Comment from Hotel Management
29 Apr 2024 by Chris Zhao, Hotel Management
Dear , Thank you for taking the time to share your feedback with us. It is delighted for the whole team and me to hear that you enjoyed the stay at Renaissance Shanghai Putuo Hotel as well as appreciating our location and view from the room. Renaissance Shanghai Putuo Hotel, a Marriott Luxury & Lifestyle Hotel, you'll find a place where simple delights become memorable moments. The hotel is ideally located on the Tongchuan Road, directly connected to Metro Line 7 Langao Road Station Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well. Best Regards, Reaissance Shanghai Putuo Hotel
5 out of 5
by A verified traveler

Posted 17 Apr 2024
每次到上海都住这里,非常好!
Comment from Hotel Management
18 Apr 2024 by Chris, Hotel Management
尊敬的客人,您好!感谢您选择入住上海明捷万丽酒店,并给予我们如此高的评价。我们一直致力于员工的培训计划,以提供国际化的高水准服务,让您每天均能感受高效而愉悦的住宿体验。我们会继续努力,真诚地期待您的再次光临!上海明捷万丽酒店
5 out of 5
by A verified traveler

Posted 11 Apr 2024 on Hotels
Comment from Hotel Management
17 Apr 2024 by Reaissance Shanghai Putuo Hotel, Hotel Management
Dear , Dear,Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel
5 out of 5
by A verified traveler

Posted 2 Nov 2023
My corner room with work station is awesome!!! Great view, clean and lots of light. The bathroom is awesome with great lighting to apply makeup. So many hotels are dim and dark, but not this one. Its lovely. But the BEST thing about this hotel is Julie Som. This woman never seems to sleep. Notbing is too much trouble, Julie knew i had a question to ask before i did. What an amazing asset to have here at the hotel. She is a diamond. Thank you Julie for all your assistance whilst we were here.
Comment from Hotel Management
3 Nov 2023 by Renaissance Shanghai Putuo Hotel, Hotel Management
Dear Guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted 11 Sep 2023
This is the first time we stayed this hotel. very impressive! The breakfast is very good. The door young men and the front desk are very warm. The room is very clean, quiet, and comfortable...We will back to this hotel when we will travel to Shanghai next time.
Comment from Hotel Management
12 Sep 2023 by Renaissance Shanghai Putuo Hotel, Hotel Management
Dear Guest, Thank you very much for this magnificent review of Renaissance Shanghai Putuo Hotel. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we look forward to welcoming you back to our hotel.Sincerely, Renaissance Shanghai Putuo Hotel